Teller (Part-time)

Associated Bank - Corp; Rockford (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading bank is seeking a customer service representative to provide fast, friendly service and support customer needs. This role includes processing transactions, resolving issues, and promoting financial solutions. Join a diverse team committed to growth and community engagement.

Benefits

Retirement plans including 401(k) and Pension

Paid volunteer time off

Participation in diversity-focused Colleague Resource Groups

Competitive salaries with opportunities for professional growth

Bonus benefits such as well-being programs

Parental leave

Employee stock purchase plan

Military benefits

Personal banking, loan, investment, and insurance benefits

Qualifications

• Less than 2 years of demonstrated customer service skills and computer experience.

Responsibilities

• Performing customer banking transactions and resolving issues.
• Supporting the sales process by referring customers to financial solutions.
• Answering customer questions to ensure satisfaction.

Education

High School diploma or equivalent

Job description

At Associated Bank, we strive to create an inclusive culture where diverse perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment that encourages and supports your growth and development, then Associated Bank may be the right place for you.

Associated Bank requires you to represent yourself and your experiences honestly during the recruiting and hiring process.

We invite you to view the opportunity below:

Provide our customers with fast, friendly service by adhering to common courtesies and delivering the brand promise. Efficiently and accurately process customer transactions while following all policies and procedures. Support the sales process by identifying customer needs, promoting current offers, and referring customers to colleagues for financial solutions. Demonstrate all channel capabilities and their benefits to customers. Flexibility to work at multiple branch locations may be required to meet customer and branch needs.

This role also involves:

• Performing customer banking transactions, identifying and servicing customer needs, and resolving issues.
• Supporting the sales process by referring customers needing additional financial solutions.
• Sharing product and service promotions and new opportunities with customers.
• Answering customer questions to ensure satisfaction and safety.
• Servicing vault, night drop, and ATM machines as assigned.

Review the qualifications below:

Education

• High School diploma or equivalent, or a combination of education and experience. Required

Experience

• Less than 2 years of demonstrated customer service skills and computer experience. Required

Additional Benefits:

• Retirement plans including 401(k) and Pension.
• Paid volunteer time off.
• Participation in diversity-focused Colleague Resource Groups.
• Competitive salaries with opportunities for professional growth.
• Bonus benefits such as well-being programs, parental leave, employee stock purchase plan, military benefits, and more.
• Personal banking, loan, investment, and insurance benefits.

Associated Bank serves over 120 communities across Wisconsin, Illinois, and Minnesota. We are proud to be voted a best place to work in the Midwest. Join our community on Facebook, LinkedIn, and X.

Compliance Statement:

We are an equal opportunity employer committed to diversity and respectful work environments. We support all applicants regardless of race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, and other factors. We comply with all applicable policies, laws, and regulations, including the Bank Secrecy Act. Employees are responsible for reporting suspicious activity, customer complaints, and ethical concerns via appropriate channels.

For accommodations during the application process, contact [e-mail].

We participate in the E-Verify program and are committed to pay transparency. The listed pay range is an estimate; actual pay may vary based on location, skills, experience, and qualifications.

Pay Range: $17.00 - $21.52 per hour