Teller

TieTalent; Rockford (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in the banking sector is looking for a Teller in Rockford, Illinois. This role involves providing excellent customer service, processing transactions, and managing cash drawers. The ideal candidate should have a high school diploma and strong customer service skills, with a commitment to accuracy and compliance. Benefits include comprehensive healthcare and a 401K plan.

Benefits

Comprehensive healthcare

Paid family leave

Generous paid time off

Employee Stock Purchase Plan

401K plan with company match

Qualifications

• Minimum Requirement: High School Diploma.
• Customer service skills and cash handling experience preferred.
• Ability to stand for extended periods and lift currency bags.

Responsibilities

• Provides customer service, processing banking transactions and managing a cash drawer.
• Balances cash drawer throughout the day and reports discrepancies.
• Cross-sells bank services and assists customers with transactions.

Skills

Customer service

Cash handling

Attention to detail

Education

High School Diploma

Job description

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$17.50/hr

At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements.

Position Summary

Provides customer service, processing both business and individual banking transactions; manages a cash drawer, cross-sells bank services. Responsible for comprehensive, prompt and efficient customer transactions. Trial balances cash drawer throughout the day. Balances and rolls the drawer for the day at close of shift, comparing the balance to the system balance. Reports any discrepancies to the supervisor as necessary.

• Institutional knowledge of banking.
• Receive cash and checks for deposit, verifying amounts, looking at endorsements and reviewing checks for possible fraud including holds
• Examines cash carefully to guard against counterfeit bills.
• Cashes checks for customers in accordance with bank policy. Enters transactions into computer system and issues receipts.
• Assists customers with transactions and ATM operations.
• Provides accurate customer service to include balancing cash drawer throughout the day to reduce and eliminate teller differences.
• Understanding basic knowledge of deposit and lending products & services.
• Able to identify correct product types through needs-based questioning allowing them to build and deepen customer relationships.
• Consistently demonstrates knowledge of bank products and services through referring products and services to corresponding business partners, assist customers on electronic services and entering opportunities into the customer information software.
• Serves as relief and /or backup teller in other locations of Midland States Bank.
• Timely completion of all assigned learning activities.
• Actively participate in weekly huddles and one on one coaching sessions.
• Demonstrates and models Midland States Bank core values that support the bank’s culture.
• Participate in bank sponsored community activities.
• The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed.
• May require work in a Midland office to ensure collaboration and support of internal and external customers.
• Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA).
• Other duties as assigned.
  
  

About

Teller

$17.50/hr

At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements.

Position Summary

Provides customer service, processing both business and individual banking transactions; manages a cash drawer, cross-sells bank services. Responsible for comprehensive, prompt and efficient customer transactions. Trial balances cash drawer throughout the day. Balances and rolls the drawer for the day at close of shift, comparing the balance to the system balance. Reports any discrepancies to the supervisor as necessary.

Primary Accountabilities

• Institutional knowledge of banking.
• Receive cash and checks for deposit, verifying amounts, looking at endorsements and reviewing checks for possible fraud including holds
• Examines cash carefully to guard against counterfeit bills.
• Cashes checks for customers in accordance with bank policy. Enters transactions into computer system and issues receipts.
• Assists customers with transactions and ATM operations.
• Provides accurate customer service to include balancing cash drawer throughout the day to reduce and eliminate teller differences.
• Understanding basic knowledge of deposit and lending products & services.
• Able to identify correct product types through needs-based questioning allowing them to build and deepen customer relationships.
• Consistently demonstrates knowledge of bank products and services through referring products and services to corresponding business partners, assist customers on electronic services and entering opportunities into the customer information software.
• Serves as relief and /or backup teller in other locations of Midland States Bank.
• Timely completion of all assigned learning activities.
• Actively participate in weekly huddles and one on one coaching sessions.
• Demonstrates and models Midland States Bank core values that support the bank’s culture.
• Participate in bank sponsored community activities.
• The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed.
• May require work in a Midland office to ensure collaboration and support of internal and external customers.
• Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA).
• Other duties as assigned.
  
  

Position Qualifications

Education/Experience:

• Minimum Requirement: High School Diploma.
  
  

Ability To

• Stand for extended periods of time.
• Ability to lift and transport coin and currency bags as required (bags may weigh between 25lbs and 50lbs).
  
  

Other Desired Qualifications

• Multilingual speakers are encouraged to apply.
  
  

Competencies

• Business insight
• Cultivates innovation
• Drives results
• Makes sound decisions
• Being a brand champion
• Collaborates
• Communicates effectively
• Customer focus
• Being Authentic
• Emotional Intelligence
• Self development
• Being flexible and adaptable
  
  

At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We’re proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at .

THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT

Compensation details: 17.5-17.5 Hourly Wage

PI43f4950e775e-37648-37656149

• Rockford, Illinois
  
  

Languages

• English

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Technology, Information and Internet

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