Teller-Part time

First Horizon Bank; Onancock (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

First Horizon Bank in Virginia’s Eastern Shore region is seeking a teller to support daily banking operations and customer service. You will handle cash, process deposits and withdrawals, and assist with ATM balancing.

The role involves promoting bank products and maintaining compliance with security and audit procedures. The position emphasizes accurate cash handling, reliability in high-volume transactions, and willingness to participate in ongoing training to improve product knowledge and

Qualifications

• High school diploma or GED required and 6 months of cash handling or teller experience strongly preferred or equivalent combination of education and experience.

Responsibilities

• Handle a cash drawer and maintain proper cash control following audit and security policies.
• Process deposits, withdrawals, transfers and loan payments for customers.
• Process miscellaneous transactions (bonds, money orders, etc.).
• Assist in daily balancing and ATM processing including entries.
• Assist with night and lobby depository deposits verification.
• Support dual control vault responsibilities.
• Stay informed of operational updates to ensure policy compliance.
• Deliver excellent client experiences and promptly resolve client issues.
• Assist clients with select service needs and promote bank products.
• Identify cross-selling opportunities and refer clients to the appropriate team.
• Attend meetings and training to enhance product knowledge.
• Adhere to bank regulations, policies, risk management, internal controls, and ethics.

Skills

Cash handling

Education

High school diploma or GED

Tools

Microsoft Office Suite

10-key calculator

Coin counter

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIES

Operational efficiency

• Handle a cash drawer; ensuring proper control of cash drawer; follow all audit and security policies and procedures.
• Process deposits, withdrawals, transfers and loan payment transactions for customers.
• Process miscellaneous transactions (bonds, municipal coupons, money orders, etc.).
• Assist in daily balancing and processing of ATM(s), including the processing of all entries.
• Assist in the verification of deposits in the night and lobby depository.
• Assist with the dual control vault responsibilities.
• Stay informed of all operational updates and changes to ensure compliance with all current guidelines.
• Deliver excellent client experiences consistently and promptly resolve client issues effectively.
• Ensure an excellent overall client experience by assisting clients with select service needs.
• Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning.
• Identify cross selling opportunities and refer clients/prospects to the appropriate team.
• Promote bank products and services to further enhance client relationships.
• Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics.

Client experience

Sales and service

Compliance and risk management

Perform all other job related duties as assigned

SUPERVISORY RESPONSIBILITIES

No supervisory responsibilities

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the education and experience required and/or preferred as noted.

High school diploma or GED required and 6 months of cash handling or teller experience strongly preferred or equivalent combination of education and experience.

COMPUTER AND OFFICE EQUIPMENT SKILLS

Microsoft Office Suite

In addition, 10-key calculator; coin counter

CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc)

Not necessary

As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements.