Teller- New Lexington Office

Park National Bank; New Lexington (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

Park National Bank in New Lexington, OH is seeking a part-time Teller to serve customers with accuracy and courtesy during weekday hours. The role involves transaction processing, product knowledge, and compliance, with opportunities to develop sales skills in a community banking setting.

The ideal candidate has 0-2 years of cash handling or customer service experience and must be able to handle basic computer tasks while delivering a high level of service within our park promises framework.

Qualifications

• High School Diploma or Equivalent required.
• 0-2 years cash handling, sales, or customer service experience preferred.
• Ability to work in a fast-paced branch environment with accuracy.

Responsibilities

• Serve customers promptly and professionally in line with Park Promises and Serving More standards.
• Complete transaction processing timely and accurately.
• Refer loan and deposit customers to subject matter experts when appropriate.
• Maintain product knowledge and complete required training to stay informed.
• Suggest products and services to meet customer needs using available knowledge.
• Protect assets by following policies and procedures related to security and compliance.
• Participate in in-branch communication and promotional activities.
• Support workflow improvements and adhere to risk management concepts.
• Deliver high-level service in line with standards.

Skills

Interpersonal skills

Customer service

Written communication

Verbal communication

Attention to detail

Multi-tasking

Team player

Adaptability

Basic computer skills

Time management

Education

High School Diploma or Equivalent

Job description

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following our Accessibility Accomodation for Applicants page.

Locations

Showing 1 location

New Lexington, OH 43764, USA

• Branch Delivery
• Part-Time

Description

*Role not eligible for sponsorship*

RESPONSIBILITIES

• Serve customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards.
• Complete transaction processing timely, accurately, and in accordance with bank procedures
• Project the bank’s professional reputation through knowledgeable, courteous interactions with customers and prompt resolution of requests, inquiries or issues.
• Refer loan and deposit customers or prospects to subject matter experts
• Complete ongoing product knowledge, digital product knowledge, financial services and sales-oriented training in addition to all required course training to sustain broad base of product, service and sales knowledge.
• Utilize product knowledge to assist customers and suggest products and services to meet their needs
• Protect bank assets by adhering to all processes, policies and standard operating procedures related to branch and cash security, negotiable instruments, information security, and Federal, State or Local regulations impacting teller activity and branch operations
• Complete periodic in-branch communication and promotion activities specific to the office, if applicable.
• Communicate recommendations for improved work flow and service to customers.
• Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks
• Deliver a consistent, high level of service within our Serving More standards
• Other duties as assigned

COMPETENCIES

• Interpersonal/Customer Service Skills
• Written and Verbal Communication
• Ability to understand and follow directions
• Adaptable to change
• Basic Computer Skills
• Organizational Skills/Detail Oriented
• Able to Multi-Task or Juggle Priorities
• Ability to work as part of a team
• Active listening skills with an ability to proactively identify and recommend products and services
• Ability to work independently and handle basic customer issues

Education - Certifications - Work Experience

High School Diploma or Equivalent required

0-2 years prior cash handling, sales, or customer service experience preferred

PHYSICAL REQUIREMENTS This position must be able to remain in a stationary standing position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant verbal communication with customers and coworkers to discuss and observe account information in order to exchange accurate information. Must be able to bend and lift up to 25 pounds on a daily basis; raise arms up to 90 degrees; and have dexterity in hands to find count currency.

SCHEDULE

Operating hours are Monday through Friday 9:00am - 5:00pm and Saturday 9:00am-12:00pm. The average number of Saturday shifts per month is 2-3. This position is hourly and part-time. Generally, this position will require less than 30 hours on average per week.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.