Teller — Local Banking Specialist & Community-Focused

Southwest-Heritage-Bank; Tucson (AZ); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

401k with employer match

Medical Insurance

Vision Insurance

Paid time off

Paid Holidays

Life Insurance

Short Term Insurance

Long Term Insurance

Job summary

Southwest Heritage Bank in Tucson, AZ is seeking a Teller to join our team providing friendly, accurate customer service and handling daily banking transactions.

As a Teller, you will process deposits, cash checks, balance drawers, answer customer questions, and refer customers to the right staff for new services. The role emphasizes accuracy, compliance, and local community service. We offer competitive benefits, opportunities for growth, and a supportive team.

Qualifications

• High school diploma or GED.
• Minimum of 1-year teller experience.
• Basic typing skills and PC skills to meet production needs of the position.
• Effective oral, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers and team members.
• Ability to deal with routine problems involving multiple facets and variables in non-standardized situations.
• Effective organizational and time management skills.
• 401k with employer match
• Medical Insurance
• Vision Insurance
• Paid time off
• Paid Holidays
• Life Insurance
• Short Term Insurance
• Long Term Insurance

Responsibilities

• Receives retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form and issuing receipts.
• Cashes checks, withdrawals and makes cash advances; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; seeks a supervisor’s decision when questionable items are presented for cashing.
• Operates personal computer to process account activity, determine balances, and resolve problems within given authority.
• Issues official checks.
• May assist in opening and closing the vault daily; may assist in balancing vault currency and coin.
• Assists with night depository duties, logging bags, processing deposits, making change orders, issuing receipts and returning bags to customers.
• Performs safe deposit duties by controlling access and assisting customers.
• Accepts loan payments.
• Accepts address change requests, check orders, prepares outgoing wires transfers, incoming and outgoing collections, debit card orders, change orders and deposit slip correction.
• Balances cash drawer daily and verifies cash being sold to the vault.
• Provides effective customer service and assists in resolving problems within given authority.
• Answers telephones and directs callers to proper Bank personnel.
• May represent the Bank in various community, civic, and community reinvestment functions to further enhance the Bank’s image and develop additional business.
• Assures compliance with all Bank policies and procedures, as well as all applicable state and federal banking regulations.

Skills

Customer service

Interpersonal communication

Time management

Typing

PC skills

Education

High school diploma or GED

Tools

Typing

PC skills

Job description

Southwest Heritage Bank in Tucson, AZ is seeking a Teller to join our team providing friendly, accurate customer service and handling daily banking transactions.

As a Teller, you will process deposits, cash checks, balance drawers, answer customer questions, and refer customers to the right staff for new services. The role emphasizes accuracy, compliance, and local community service. We offer competitive benefits, opportunities for growth, and a supportive team.