Teller- Janesville Branch

Educators Credit Union Inc; Janesville (WI); On-site; USD 30,000 - 42,000; Part time

Job summary

Educators Credit Union in Janesville, WI seeks a member service representative to provide an exceptional service experience while processing financial transactions and guiding members through our products.

You will balance cash, post transactions, and maintain accurate records, with Saturdays required. The role emphasizes courtesy, professionalism, and the ability to work with coworkers in a supportive team.

Qualifications

• Courtesy, tact, and diplomacy are essential elements of the job.
• Ability to operate computers and related office equipment for routine tasks.
• Professional and enthusiastic attitude with a desire to help people.
• High School diploma or equivalent.

Responsibilities

• Provide an exceptional service experience to members while assisting them with financial transactions.
• Receive and process member financial transactions, including deposits, withdrawals and loan payments; transfers amounts from member accounts.
• Balance cash drawer and daily transactions.
• Educate and advise members regarding credit union products and services.
• Post transactions to member accounts and maintain member records.
• Direct members to appropriate departments for specific information and services.
• Perform a variety of miscellaneous tasks, including typing, filing, computer input, and answering the telephone.

Skills

Customer service

Cash handling

Digital literacy

Communication skills

Education

High School diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Job Description:

• Provide an exceptional service experience to members while assisting them with their financial transactions.
• Follow our core values (honesty, integrity, fairness, respect and excellence) in all actions with members and coworkers.
• Receive and process member financial transactions, including deposits, withdrawals and loan payments;transfers amounts from member accounts as directed.
• Welcome members and provide routine information concerning services. Directs members to appropriate departments for specific information and services. Educate and advise members regarding credit union products and services.
• Post transactions to member accounts and maintain member records.
• Balance cash drawer and daily transactions.
• Perform a variety of miscellaneous tasks, including typing, filing, computer input, and answering the telephone.
• Other duties as assigned.

Required Skills:

• Courtesy, tact, and diplomacy are essential elements of the job.
• Work involves much personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussion.
• Physicalrequirements include: standing, sitting, walking, using hands and fingers, reaching including reaching above the shoulder, talking and hearing: visual acuity; occasional stooping or crouching and occasional lifting a maximum of 50pounds.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Required Experience:

• Must have a professional and enthusiastic attitude and also needs to like to help people.
• Accuracy and ability to operate computers and related office equipment as necessary.
• High School diploma or equivalent.

Must be available to work Saturdays.30+ hours = 30 to 39 hours/week.

Janesville Branch is located at 2652 N Lexington Drive, Janesville, WI 53545. Lobby hours: Monday - Thursday 9:00 a.m. - 5:00 p.m., Friday 9:00 a.m. – 5:30 p.m. andSaturday- Closed.Drive Uphours: Monday - Thursday 8:00 a.m. - 5:00 p.m., Friday 8:00 a.m. – 6:00 p.m. and Saturday 9:00 a.m. – 12:00 p.m.

Educators Credit Union is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.