Bilingual Teller - Loomis

Educators Credit Union Inc; Milwaukee (WI); On-site; USD 18,000 - 25,000; Part time

Job summary

Educators Credit Union in Milwaukee is seeking a friendly member services associate to provide an exceptional service experience to members while assisting them with financial transactions, including deposits, withdrawals and loan payments. You will balance cash drawer, post transactions, educate and advise members on credit union products, and handle routine information requests.

Must be available to work Saturdays and 30+ hours per week; Educators Credit Union is proud to be an equal

Qualifications

• High school education or GED required.
• 1–12 months of similar or related experience.
• Written and verbal fluency in required languages.

Responsibilities

• Provide an exceptional service experience to members while assisting them with their financial transactions.
• Follow core values (honesty, integrity, fairness, respect and excellence) in all actions with members and coworkers.
• Receive and process member financial transactions; balance cash drawer and daily transactions.
• Welcome members, educate and advise on credit union products and services; post transactions to member accounts.
• Direct members to appropriate departments for information and services; perform miscellaneous clerical tasks.

Skills

Professional attitude

Enthusiastic attitude

Helpful demeanor

Written and verbal fluency

Education

High school diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Job Description:

• Provide an exceptional service experience to members while assisting them with their financial transactions.
• Follow our core values (honesty, integrity, fairness, respect and excellence) in all actions with members and coworkers.
• Receive and process member financial transactions, including deposits, withdrawals and loan payments;transfers amounts from member accounts as directed.
• Welcome members and provide routine information concerning services. Directs members to appropriate departments for specific information and services. Educate and advise members regarding credit union products and services.
• Post transactions to member accounts and maintain member records.
• Balance cash drawer and daily transactions.
• Perform a variety of miscellaneous tasks, including typing, filing, computer input, and answering the telephone.
• Other duties as assigned.

Experience:

One month to twelve months of similar or related experience.

Education:

A high school education or GED.

Other Skills:

• Must have a professional and enthusiastic attitude and also needs to like to help people.
• Written and verbal fluency in the required languages.

Interpersonal Skills:

Work involves contact with persons beyond immediate associates regarding routine matters for the purpose of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors), requiring ordinary courtesy in providing assistance and information.

Must be available to work Saturdays. Varied days/hours based on business needs.

30+ hours = 30 to 39 hours/week. At Educators Credit Union, we value the contribution each and every employee makes to our accomplishments, and our goal is to provide a comprehensive program of competitive benefits to attract and retain the best employees.

LOBBY HOURS:

Monday through Thursday: 9 a.m. to 5 p.m. Friday: 9 a.m. to 6 p.m. Saturday: 9 a.m. to 12 p.m.

DRIVE-UP HOURS:

Monday through Friday: 9 a.m. to 6 p.m. Saturday: 9 a.m. to 1 p.m.

Educators Credit Union is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.