Teller- Janesville Branch

Educators Credit Union; Janesville (WI); On-site; USD 30,000 - 36,000; Full time

Job summary

Educators Credit Union in Janesville is seeking a friendly team member to help members with everyday financial transactions and provide outstanding service.

Located at the Janesville Branch, 2652 N Lexington Drive, this role requires Saturday availability and a 30–39 hour work week; you’ll balance cash, educate members on CU products, and support daily operations.

Qualifications

• Must be courteous, tactful and diplomatic in interactions.
• Accurate, able to operate computers and basic office equipment.
• High School diploma or equivalent required.

Responsibilities

• Provide an exceptional service experience to members while assisting them with their financial transactions.
• Follow our core values (honesty, integrity, fairness, respect and excellence) in all actions with members and coworkers.
• Receive and process member financial transactions, including deposits, withdrawals and loan payments; transfers amounts from member accounts as directed.
• Welcome members and provide routine information concerning services. Educate and advise members regarding credit union products and services.
• Post transactions to member accounts and maintain member records.
• Balance cash drawer and daily transactions.
• Perform a variety of miscellaneous tasks, including typing, filing, computer input, and answering the telephone.
• Other duties as assigned.

Skills

Customer service

Courtesy & diplomacy

Attention to detail

Education

High School diploma or equivalent

Job description

Are you a dynamic individual who enjoys helping people? Do you desire to work and enjoy a career with a highly regarded financial institution?

Job Description:

• Provide an exceptional service experience to members while assisting them with their financial transactions.
• Follow our core values (honesty, integrity, fairness, respect and excellence) in all actions with members and coworkers.
• Receive and process member financial transactions, including deposits, withdrawals and loan payments; transfers amounts from member accounts as directed.
• Welcome members and provide routine information concerning services. Directs members to appropriate departments for specific information and services. Educate and advise members regarding credit union products and services.
• Post transactions to member accounts and maintain member records.
• Balance cash drawer and daily transactions.
• Perform a variety of miscellaneous tasks, including typing, filing, computer input, and answering the telephone.
• Other duties as assigned.

Required Skills:

• Courtesy, tact, and diplomacy are essential elements of the job.
• Work involves much personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussion.
• Physical requirements include: standing, sitting, walking, using hands and fingers, reaching including reaching above the shoulder, talking and hearing: visual acuity; occasional stooping or crouching and occasional lifting a maximum of 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Required Experience:

• Must have a professional and enthusiastic attitude and also needs to like to help people.
• Accuracy and ability to operate computers and related office equipment as necessary.
• High School diploma or equivalent.

Must be available to work Saturdays.30+ hours = 30 to 39 hours/week.

Janesville Branch is located at 2652 N Lexington Drive, Janesville, WI 53545. Lobby hours: Monday - Thursday 9:00 a.m. - 5:00 p.m., Friday 9:00 a.m. - 5:30 p.m. and Saturday- Closed. Drive Up hours: Monday - Thursday 8:00 a.m. - 5:00 p.m., Friday 8:00 a.m. - 6:00 p.m. and Saturday 9:00 a.m. - 12:00 p.m.

Educators Credit Union is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.