Teller II (Part-time 20 hours)

Dime Bank; Connecticut; Hybrid; USD 21,000 - 26,000; Part time

Job summary

Dime Bank in Taftville, CT is seeking a part-time Teller II to deliver consistent, high-quality customer service while processing financial transactions accurately and efficiently in line with bank policies. You will handle transactions, promote and refer bank products, support branch operations, and occasionally assist with opening new accounts, balancing cash and supporting teammates.

The role emphasizes math aptitude, adherence to procedures, and a professional, customer-focused approach in a

Qualifications

• Requires at least a high school diploma or equivalent and 6 months to 1 year of teller experience.
• Aptitude for mathematics and numerical accuracy.
• Able to follow instructions, policies, procedures, and confidential protocol.
• Excellent customer service and ability to refer products and services.
• Competent keyboard skills and familiarity with bank systems.

Responsibilities

• Processes all customer transactions in strict adherence to bank procedures.
• Resolves routine customer service concerns and/or notifies the appropriate authority.
• Explains, promotes, refers, and/or sells products and services based on customers’ needs.
• Meets or exceeds defined sales, referrals, and service goals.
• May participate in training of new tellers.
• Cashes checks and pays out money after verification of signatures and balances.
• Processes transactions on the bank’s operating systems.
• Balances currency, coin, and checks in cash drawer at shift end.
• Removes deposits from, and counts and balances cash in ATMs and night depository.
• Performs other duties essential to branch operation.

Skills

High school diploma

Math aptitude

Excellent customer service

Follow procedures

Computer skills

Education

High school diploma or equivalent

Tools

Computer

Coin machine

Bill counter

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Teller II (Part-time 20 hours)

Part Time Taftville, CT, US

6 days ago Requisition ID: 1344

Position Summary:

The primary purpose of this position is to provide consistent, high-quality customer service, including needs identification and cross-selling/referrals, while accurately and effectually processing financial transactions in strict accordance with bank’s policies.

Functions:

• Processes all customer transactions in strict adherence to bank procedures, including savings; check; bond; cash; travelers checks; mortgage, consumer, and other loan payment; and night deposit transactions
• Resolves routine customer service concerns and/or notifies the appropriate authority to do so
• Explains, promotes, refers, and/or sells products and services based on customers’ needs, i.e., travelers' checks, money orders, cashier checks
• Meets or exceeds defined sales, referrals, and service goals
• Willingness to act as a resource to fellow tellers; may participate in the training of new tellers
• Cashes checks and pays out money after verification of signatures and customer balances according to Check Cashing guidelines
• Processes transactions on the bank’s operating system(s)
• Accurately and in a timely fashion balances currency, coin, and checks in cash drawer within specified time periods and at shift’s end (in strict accordance with bank’s guidelines)
• Removes deposits from, and counts and balances cash in automated teller machines and night depository
• Performs other assigned duties essential to the operation of the branch
• Occasionally “fills in” for other branches at the request of management
• May open new accounts
• Completes end of day branch balancing and reports
• Actively participates in community service and consistently represents Dime Bank in a professional manner

Knowledge, Skills, Requirements:

• Requires at least a high school diploma or its equivalent, six months to one year of prior experience in a financial institution performing teller activities, and an adherence to the bank’s training policies and requirements.
• Aptitude for mathematics
• Able to strictly follow instructions, policies, procedures, and confidential protocol
• Adhere to compliance of all applicable Federal and State bank regulations, as well as Dime Bank policies and procedures
• Excellent customer service, including customer relationship building and product and services referral skills
• Competent keyboard skills and familiarity with computers
• Organizational skills, i.e., maintain an organized and efficient workspace
• Initiative
• Ability to work closely and harmoniously with others in a busy environment

Physical Demands and Condition Requirements:

• General office environment
• Standing for extended periods of time
• Ability to lift bags of coin

Equipment Used:

• Computer
• Coin machine
• Bill counter

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.