Teller II: New Accounts & Customer Service Pro

Southern Bancorp; Trumann (AR); On-site; USD 28,000 - 36,000; Full time

Job summary

Southern Bancorp is seeking a Customer Service Representative to deliver prompt, friendly service while handling cash transactions. The role includes processing deposits, withdrawals, checks, and loan payments, with attention to accuracy and confidentiality.

Responsibilities extend to assisting customers, cross-selling bank services, and supporting ATM operations. Spanish language skills are a plus, and the candidate should be able to multi-task in a fast-paced banking environment.

Qualifications

• 1–2 years of customer service and cash handling experience required; banking preferred.
• Conversational in Spanish preferred.
• Strong customer contact skills and confidentiality of transactions.

Responsibilities

• Respond to customer inquiries.
• Maintain cash drawers and safety.
• Accept checks for cashing and deposits; issue receipts.
• Process loan payments, night deposits, and other bank services.
• May service ATMs and accept tax deposits/payments.
• Open safety deposit boxes and complete CTRs as needed.
• Cross-sell bank services and assist with new accounts.

Skills

Customer service

Cash handling

Bilingual Spanish

Interpersonal skills

Multi-tasking

Education

High school diploma

Tools

Computer terminal

10-key

Job description

Southern Bancorp is seeking a Customer Service Representative to deliver prompt, friendly service while handling cash transactions. The role includes processing deposits, withdrawals, checks, and loan payments, with attention to accuracy and confidentiality.

Responsibilities extend to assisting customers, cross-selling bank services, and supporting ATM operations. Spanish language skills are a plus, and the candidate should be able to multi-task in a fast-paced banking environment.