Teller II

pinnbank; Montrose (CO); Vor Ort; USD 22.000 - 28.000; Vollzeit

Benefits dieser Stelle

Health insurance

Health savings account

401K plan

Zusammenfassung

PinnBank seeks a Teller to provide quality service and maintain accurate deposit/withdrawal records. You will greet customers, process cash transactions, and refer opportunities to appropriate staff while ensuring confidentiality and accuracy. Must be reliable with flexible hours, including weekends if needed.

Includes benefits and career path opportunities in a fast-paced banking environment. Prior teller experience is valued, and training is provided to align with the Teller Career Path

Qualifikationen

• High school diploma or equivalent.
• Minimum 6 months teller experience required.
• Training courses or equivalent job experience as per Teller Career Path Guidelines.

Aufgaben

• Greet customers and handle deposits, withdrawals, checks, loan payments, and negotiable instruments.
• Assist customers with safe deposit access when needed.
• Refer customers to appropriate staff for products and services.
• Balance teller drawer at end of shift and complete wrap-up tasks.
• Answer customer inquiries related to checking and savings accounts.

Kenntnisse

Customer service

Basic math

Communication

Team player

Confidentiality

Ausbildung

High school diploma or equivalent

Tools

Computer terminals

Printers

Back-counter capture machine

Coin machine

Copier

Jobbeschreibung

GENERAL SUMMARY:

Provides quality service and develops long term customer relationships. Receives and pays money to bank customers and maintains accurate record keeping of deposits and withdrawals; negotiable instruments, and other bank transactions. Help customers over the phone as necessary. Listens and watches for cues from customers for needs of additional products and makes referrals to appropriate personnel.
Hourly $16-$20

RESPONSIBILITIES AND DUTIES:

1. Greets customers and handles paper and cash transactions including but not limited to deposits, withdrawals, cashing checks, accepting loans payments, and sale of negotiable instruments.
2. Assists in granting customers access to safe deposit boxes when necessary.
3. Listens to customer needs to make appropriate customer referrals to other bank staff to promote products and services.
4. Balances teller drawer at the end of each shift and other wrap up work that may be necessary.
5. Receives, researches, and resolves customer inquiries regarding checking and savings accounts.
6. Assists in proofing transactions using back-counter capture.
7. Records teller totals daily.
8. Completes forms such as CTRs, SIRs, and any other BSA reporting as necessary.
9. May do account and card maintenance such as change address, order or hot card cards.
10. Assists in answering the phone when not assisting another customer.
11. Performs other related duties as assigned by management.
12. Ability to maintain regular and reliable attendance, and the ability to work flexible hours, including weekends (if branch is open on weekends)

KNOWLEDGE, SKILL, AND ABILITIES:

• Full knowledge of personal and business banking products offered, taking a personal initiative to stay updated on any changes. Basic knowledge of all banking regulations, procedures, and of all bank policies applicable to the job function.
• Knowledge of general banking principles and banking regulations and a willingness to participate in educational opportunities.
• Knowledge of basic math functions such as addition, subtraction, multiplication and division
• Skill in communicating with clients and co-workers in courteous and professional manner
• Skill in operating computer terminals and printers, back counter capture machine, coin machine and copier.
• Ability to maintain a high level of confidentiality.
• Assist with training of new employee as needed.
• Ability to demonstrate accuracy and efficiency in a high-paced environment.
• Ability to function as a team player.

EDUCATION AND EXPERIENCE:

• High school graduate or equivalent.
• A minimum of 6 months teller experience is required.
• The training courses, or equivalent job experience, required prior to job placement for this position as found in the Teller Career Path Guidelines.

BENEFITS:

• Benefits for employees working at least 35 hours per week include 8 paid holidays; 17 PTO days each year for the first five years of employment (employees must complete 90-day introductory period prior to accruing PTO); 16 hours of paid sick time upon hire date; health, dental, prescription drug card, vision, and voluntary life insurance plans; health savings account with employer contributions; flexible medical and dependent care spending plans; 401K plan after 3 months and start of next quarter with employer contributions and profit sharing; $50,000 group term life insurance; long term disability insurance and employee assistance program. If working less than 35 hours per week, above benefits are modified.

PHYSICAL REQUIREMENTS:

NOTE: The statements herein are intended to describe the general nature and level or work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills, required of person so classified.