Teller I/II (Full Time) – Seton Branch

Municipal Employees Credit Union of Baltimore, Inc.; Baltimore (MD); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical/Dental/Vision Coverage

401k with Employer Match

Company Paid Insurance (disability and

Life Insurance

Tuition Assistance

EAP

Parking Discounts

Long Term Care Insurance

Paid Time Off

Job summary

MECU of Baltimore, Inc. is seeking entry-level tellers to provide accurate cash handling and basic banking services at the branch level. The roles require attention to detail, adherence to policies, and a customer-focused approach to meet transactional goals.

Candidates should have a high school diploma or GED and be capable of handling daily cash operations, while learning more about our product offerings and account services. This is a great opportunity to grow in a member-centric credit union.

Qualifications

• High school diploma or GED required.
• Teller I requires 6 months cash handling and customer service experience.
• Teller II requires 12 months cash handling and sales experience.
• Ability to learn and apply procedures while following privacy rules.

Responsibilities

• Perform limited transactional duties with high accuracy using a computer.
• Balance daily cash drawer and maintain accurate records per guidelines.
• Refer members to specialists for products or services and detect counterfeit notes.

Skills

Quality of Work

Cash Handling

Quantity of Work

Referrals

Education

High School Diploma / GED

Job description

BRANCH LOCATION

Seton Branch 4801 Seton Drive Baltimore MD Saturday hours required

COMPANY SUMMARY

MECU is a not for profit financial institution committed to helping its members and community by offering high quality financial products and services MECUs success in empowering our members to improve their financial well being and live better dates back to 1936 We seek service oriented professionals that will be champions for our members treat everyone with respect find ways to assist our membersco workers and help our community be a better place to live WE NEVER COMPROMISE THE MEMBER EXPERIENCE our goal is to provide the absolute best member experience in all interactions and is the number one factor that we use to differentiate ourselves from our competition

POSITION SUMMARY

TELLER I Under general supervision perform limited transactional duties to serve members by receiving or paying out funds with a high degree of accuracy and efficiency using a computer A service professional with a passion to exceed the expectations for each member served when meeting the established transactional goals Provides basic cash receipt and payment services to the member in accordance with credit union policies and procedures Maintain accurate transactional records and balance each days cash drawer according to the Teller Accuracy Guidelines Refer members to Member Service Representative to obtain products information andor services that best meet their financial needs Watchfulness for all counterfeit monetary instruments

TELLER II Under general supervision efficiently perform limited and routine transactional duties to serve member using a computer while meeting the established transactional goals A professional with a passion to exceed expectations of each member served Provides basic cash receipt and payment services to the member in accordance with credit union policies and procedures Maintain accurate transactional records and balance each days operation according to the Teller Accuracy Guidelines Refers members to Member Service Representatives to obtain product information and or services that best meet their financial needs Serves as a mentor teller trainer for newly hired Teller I incumbents and knowledge of basic new member account opening processes Understand and ability to explain ATM operations and online banking features Remains watchful to protect against fraud and counterfeit monetary instruments

NECESSARY SKILLS

• Quality of Work Has established a track record of producing work that is highly accurate demonstrates attention to detail and reflects well on the organization Is personally committed to high quality work and encourages others to have similar standards
• Cash Handling Routinely handles large amounts of cash Pays attention to detail Counts cash replenishes cash and balances transaction
• Quantity of Work Produces an amount of work that meets or exceeds job expectations Makes sure that quality does not suffer as the quantity of work increases Works effectively with peers and carries own share of team workload
• Referrals Able to recognize and act on referral opportunities in order to build member relationships Asks questions to confirm referral opportunities makes benefit statements about appropriate product categories and emphasizes the benefits of talking to a specialist Meets required referral goals

EDUCATION

High School Diploma general studies RequiredGeneral Education Degree GED In Lieu of HS Diploma

EXPERIENCE

Teller I Six 6 months Cash HandlingSalesCustomer ServiceTeller Experience RequiredTeller II Twelve 12 months Cash HandlingSalesCustomer ServiceTeller Experience Required

QUALIFICATIONS ANDOR ADDITIONAL FUNCTIONS

Adherence to BSA Privacy Act & Elder Abuse reporting is a REQUIREMENTProficient written and oral communication skillsAbility to Learn and Apply Procedures

ADDITIONAL REQUIREMENTS

There may be circumstances related to MECU business operations that may periodically require you to report to a different branchwork location As a Teller you also must be willing to provide service to members through multiple channels to include our branches and ITM Interactive Teller Machines terminals

COMPENSATION

• SalaryRange per hour depending on experience and qualifications Teller I 1500 1992
• Teller II 1543 2159

BENEFITS

• Medical Dental and Vision Coverage
• 401k Plan with Employer Match
• Company Paid Insurance We provide company paid short term disability long term disability and life insurance to give you peace of mind
• Tuition Assistance Continue your education and professional development with our tuition assistance program
• Employee Assistance Program EAP Access confidential support for personal and professional challenges through our EAP
• Parking Discounts Enjoy discounted parking to make commuting easier
• Long Term Care Insurance Prepare for the future with long term care coverage options
• Time Off Take advantage of annual sick leave sick and safe leave to recharge and maintain a healthy work life balance

PHYSICAL DEMANDS

While performing the duties of this position the successful candidate is regularly required to sit; use hands and fingers to handle objects tools keyboards or controls; talk and hear The employee is occasionally required to stand walk reach with hands and arms and stoop or kneel Must regularly lift andor move files and equipment up to 15 pounds and occasionally liftmove up to 25 pound objects Specific vision characteristics required by this position include close vision adjust focus and view a computer screen for extended periods of time Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

MECU of Baltimore Inc is an equal opportunityaffirmative action employer

All qualified applicants will receive consideration for employment without regard to sex gender identity sexual orientation race color religion national origin disability protected Veteran status age or any other characteristic protected by law

MECU conducts credit bond and background checks and is an Equal Opportunity Employer