Teller I — Hospitality-Driven Banking & Member Care

JOHNS HOPKINS FEDERAL CREDIT UNION; Baltimore (MD); On-site; USD 23,000 - 29,000; Full time

Job summary

The Johns Hopkins Federal Credit Union in Baltimore, MD is seeking an Entry Level Teller I at the East Baltimore branch. You will handle daily financial transactions accurately, greet members, and support a hospitality-driven member experience.

Key responsibilities include processing transfers, deposits, withdrawals, and loan payments, while balancing cash and maintaining regulatory compliance. This full-time role offers an engaging, member-centric environment with growth opportunities.

Qualifications

• Six (6)- months to two (2) years of related customer service and/or cash handling experience.
• High School Diploma or General Education Development (GED).
• Effective verbal and written communication skills.
• Strong attention to detail and accuracy.

Responsibilities

• Serves as a welcoming presence in the branch, driving lobby management by greeting members promptly and delivering consistent, high-quality member experience.
• Responsible for accurately processing account transfers, deposits, withdrawals, cash advances, and loan payments.
• Takes immediate ownership of member inquiries and concerns, resolving issues with care, transparency, and follow-through.

Job description

The Johns Hopkins Federal Credit Union in Baltimore, MD is seeking an Entry Level Teller I at the East Baltimore branch. You will handle daily financial transactions accurately, greet members, and support a hospitality-driven member experience.

Key responsibilities include processing transfers, deposits, withdrawals, and loan payments, while balancing cash and maintaining regulatory compliance. This full-time role offers an engaging, member-centric environment with growth opportunities.