Teller I: Elevate Customer Service & Accuracy

RCB Bank; Claremore (OK); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Plan

Prescription Drug Plan

Vision Plan

Flexible Spending Accounts

Life and AD&D Insurance

Disability Plans

Life Assistance Plan (EAP)

Multiple Supplemental Plans

Vacation and PTO

401(k)

ESOP

Job summary

RCB Bank in Claremore, OK is seeking a customer-focused teller to accurately process financial transactions while adhering to bank policies and regulatory requirements. You will support a multi-branch network, promote bank products, safeguard assets, and deliver exceptional service to customers and communities.

Successful completion of teller essentials training after hire is required; prior cash handling experience is highly valued.

Qualifications

• Successful completion of teller essentials training program after hire.

Responsibilities

• Obtain customer identification, signatures and other required information; record and process all transactions according to regulations and procedures.
• Examine cash, check and other documents submitted for the transaction to verify authenticity, detect potential fraud or suspicious activity, and protect against financial loss; follow procedures for escalating transactions or behaviors that appear unusual or outside normal activity.
• Professionally assist customers with questions and concerns during transactions; provide accurate information and refer customers to supervisors or appropriate departments when issues require additional support.
• Balance drawer at the end of shift and report any outages to Teller Supervisor.

Skills

Customer service

Cash handling

Communication

Multi-tasking

Education

Teller essentials training

Job description

RCB Bank in Claremore, OK is seeking a customer-focused teller to accurately process financial transactions while adhering to bank policies and regulatory requirements. You will support a multi-branch network, promote bank products, safeguard assets, and deliver exceptional service to customers and communities.

Successful completion of teller essentials training after hire is required; prior cash handling experience is highly valued.