Teller I - Customer Service & Cash Handling Pro

RCB Bank; Ponca City (OK); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical Plan

Prescription Drug Plan

Teladoc

Dental Plan

Vision Plan

Flexible Spending Accounts (Healthcare

Dependent Care)

Life and AD&D Insurance

Disability Plans

Life Assistance Plan (EAP)

Multiple Supplemental Plans

Sick Leave

Paid Federal Holidays

Vacation and PTO

401(k)

ESOP

Job summary

RCB Bank in Ponca City, OK is seeking a customer service oriented Teller to accurately process financial transactions in accordance with bank policies and regulatory requirements.

You will support RCB Bank’s customer service standards across a multi‑branch network by promoting products and safeguarding assets through fraud‑prevention and cash‑handling procedures.

Join a community‑focused team with competitive benefits, including medical, dental and vision plans, 401(k) and paid time off.

Qualifications

• Customer service experience
• Successful completion of teller essentials training program after hire

Responsibilities

• Obtain customer identification, signatures and other required information; record and process all transactions according to regulations and procedures.
• Examine cash, check and other documents submitted for the transaction to verify authenticity, detect potential fraud or suspicious activity, and protect against financial loss; follow procedures for escalating transactions or behaviors that appear unusual or outside normal activity.
• Professionally assist customers with questions and concerns during transactions; provide accurate information and refer customers to supervisors or appropriate departments when issues require additional support.
• Balance drawer at the end of shift and report any outages to Teller Supervisor.

Skills

Customer service

Education

Teller essentials training

Job description

RCB Bank in Ponca City, OK is seeking a customer service oriented Teller to accurately process financial transactions in accordance with bank policies and regulatory requirements.

You will support RCB Bank’s customer service standards across a multi‑branch network by promoting products and safeguarding assets through fraud‑prevention and cash‑handling procedures.

Join a community‑focused team with competitive benefits, including medical, dental and vision plans, 401(k) and paid time off.