Teller I (Belmont)

Rivermark Community Credit Union; Portland (OR); On-site; USD 30,000 - 37,000; Full time

Job summary

Rivermark Community Credit Union in Belmont - Portland, OR is seeking a Teller to process member account transactions and provide an exceptional member experience. You will listen to member needs and apply product knowledge in a consultative way, delivering solutions in the member's best interest.

You should have at least 1 year of customer service or financial institution experience, a high school diploma or equivalent, and strong communication skills.

Qualifications

• 1+ year of experience in customer service or a financial institution.
• High school diploma or equivalent.
• Proficient with a personal computer and quick to learn new technologies.
• Strong written, verbal communication and interpersonal skills.
• Ability to work branch hours, including Saturdays.

Responsibilities

• Providing prompt, efficient, confidential, and accurate service to members while processing their transactions.
• Receiving checks and cash for deposit, verifying the amount and examining checks for proper endorsements.
• Responding effectively to member requests, problems, and complaints.
• Understanding credit union products and services and discussing their features and benefits.
• Handling, managing, and balancing currency, coin, and checks in cash drawer at the end of each shift.

Skills

Customer service

Cash handling

Financial products knowledge

PC literacy

Verbal communication

Interpersonal skills

Saturday availability

Education

High school diploma or equivalent

Job description

Job Details

Job Location: Belmont - Portland, OR 97214

Salary Range: $22.00 - $27.00 Hourly

Grow with Purpose at Rivermark

Rivermark Community Credit Union is a local, not-for-profit financial cooperative serving communities across Oregon and Washington. As a member-owned organization, we help people build stronger financial futures through better rates, lower fees, and personalized financial solutions.

Our purpose is simple: we transform lives and communities together. That same commitment extends to our employees. We've built a culture where people feel valued, supported, and empowered to grow. We celebrate diverse experiences and perspectives and strive to create an environment where everyone feels a genuine sense of belonging and can show up as their authentic self.

Build your career where you belong and help strengthen the communities you call home. At Rivermark, you'll grow with purpose, support your neighbors, and be part of something bigger.

Position overview:

As a Teller, you will process a variety of member account transactions, listen to identify member needs and use your products and services knowledge utilizing a consultative approach, providing solutions that are in the best interest of our members, delivering an exceptional member experience. If you are passionate about providing extraordinary customer service, motivated to learn and grow, and a strong team player, we want you on our team!

Primary responsibilities:

• Providing prompt, efficient, confidential, and accurate service to members while processing their transactions.
• Receiving checks and cash for deposit, verifying the amount and examining checks for proper endorsements.
• Responding effectively to member requests, problems, and complaints.
• Understanding credit union products and services thoroughly and demonstrating the ability to articulate and discuss the features and benefits of each.
• Handling, managing, and balancing currency, coin, and checks in cash drawer at the end of each shift.

QualificationsMust-haves:

• 1+ year experience in customer service, cashiering, and/or a financial institution.
• High school diploma or equivalent.
• Demonstrated ability to utilize a personal computer and to learn new technologies in a timely manner.
• Strong written, verbal communication, and interpersonal skills.
• Ability to learn and quickly become familiar with credit union processes and procedures.
• Must be able to work branch hours, including Saturdays.

Nice-to-haves:

• 1+ year previous cash handling preferred.
• Financial institution experience a plus.
• Spanish speaking skills a plus.

Why choose us

We offer a competitive benefits package designed to support your well-being and professional growth. Visit our benefits page to learn more.

Rivermark Community Credit Union is proud to be an Equal Opportunity Employer that celebrates diversity. We acknowledge the challenges in our industry and strive to develop an inclusive culture where all individuals are valued and respected.