Teller I

Jeff-Bank; Village of Monticello (NY); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Health & Welfare Benefits

Paid Time Off

Retirement Savings

Employer Paid Life & Disability

Flexible Spending Accounts

Tuition Assistance Program

Employee Banking & Loan Discounts

Employee Assistance Program

Continuous Training and Development

Job summary

Jeff Bank in Monticello, NY is seeking a Teller I to support the paying and receiving function of the community office and to deliver exceptional service as part of a collaborative team.

Responsibilities include handling deposits, cashing checks, loan payments and account referrals while maintaining accuracy, compliance, and a welcoming demeanor; the role requires basic math, good communication, and the ability to operate office machines.

Qualifications

• Education: high school diploma or equivalent with an emphasis in business or accounting.
• Strong reading, writing and grammar skills; proficient analytical and mathematics skills; interpersonal relations and communication skills.
• Experience: minimum of one year in banking or financial industry service or retail.

Responsibilities

• Provide customer service by accurately completing deposits, check cashing and other teller transactions.
• Maintain an accurate cash drawer and perform daily settlement and proof of cash.
• Follow internal policies and adhere to compliance requirements (CRA, EEO, BSA/AML).
• Identify sales opportunities and refer customers to appropriate team members.

Skills

Reading skills

Writing skills

Mathematics

Interpersonal skills

Communication

Office machines

Cash handling

Education

High school diploma

Job description

About the Organization Jeff Bank has achieved incredible growth and success since its inception in 1913, and it could not have happened without the energy, desire and talent of our employees. We embrace diversity and recognize the importance of creating a team that is committed to the success of our customers, the communities we serve, the Bank and each other.

Our commitment presents many possibilities for career development. Bring your professional image and your passion for providing exceptional service to a dynamic team dedicated to helping create successful businesses, opportunities, financial health and strong, vibrant communities.

We offer a broad range of exciting employment opportunities, with competitive compensation and comprehensive benefits that include:

• Health & Welfare Benefits
• Paid Time Off
• Retirement Savings
• Employer Paid Life & Disability Insurance
• Flexible Spending Accounts
• Tuition Assistance Program
• Employee Banking & Loan Discounts
• Employee Assistance Program
• Continuous Training and Development Opportunities

Position Teller I

Description

GENERAL RESPONSIBILITIES

Responsible for performing a variety of duties to support the paying and receiving function of the community office; coordinating work within the unit or department, as well as with other departments and units; reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information.

ESSENTIAL DUTIES

1. Demonstrates core values and guiding principles as outlined in the Bank's Mission, Vision and Value Statements of which the following are illustrative:

a. Gives exceptional customer service to both internal and external customers by providing prompt, polite and effective communication.

b. Participates as a member of the team.

c. Positively and proactively contributes to the Bank's Strategic Plan.

d. Demonstrates support of Management.

2. Ensures that all activities and work functions adhere to compliance requirements as are defined in company policies and procedures as well as state/federal laws and regulations.

3. Performs a variety of duties to support the paying and receiving function of the community office of which the following are illustrative:

a. Provides customer service by accurately and efficiently completing all deposit, check cashing within approved authority and operating policy and other transactions involving negotiable instruments including cashiers checks, cash advances, new account referrals, etc.

b. Consistently demonstrates positive/welcoming demeanor.

c. Accepts utility bill payments as appropriate.

d. Accepts loan payments, safe deposit box rent and other related payments.

e. Follows dual control.

f. Maintains an approved level of cash; turns in excess and mutilated cash.

g. Prepares daily settlement and proof of cash transactions; balances cash drawer accurately and efficiently on a daily basis.

h. Prepares reports relating to the function, e.g., currency, transaction, BSA reports, etc.

i. Maintains supplies and an awareness of Teller supply inventory control.

4. Participates in the Jeff Bank’s growth initiatives offering referrals and services to new and existing clients:

a. Actively serves as a team player involved in achieving branch goals.

b. Recommends the best accounts to customers using the sales presentation process and asks for the business.

c. Identifies sales opportunities at the teller line and drive-thru and makes professional referrals to other team members.

5. Coordinates specific work tasks with other personnel within the unit or department as well as with other units or departments in order to ensure the smooth and efficient flow of information.

6. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Equal Credit Opportunity Act, etc., including but not limited to BSA & AML (Awareness when processing cash deposits, sale of monetary instruments and structured deposits.

7. Reports pertinent information to the immediate supervisor as requested, or according to an established schedule; compiles information as necessary or as directed and provides data to appropriate bank personnel.

8. Responds to inquiries relating to his/her particular area, or to requests from customers, other bank personnel, etc., within given time frames and within established policy.

ANCILLARY DUTIES

1. May be required, on occasion, to provide safe deposit box services to customers.

2. May be required to provide support in non-paying and receiving activities, e.g., new accounts, loans, etc.

3. May be required to balance and/or service ATM machines.

4. May be required to verify and wrap coin for vault cash control purposes.

5. Performs other related duties as assigned or directed.

Salary Range

$16.00 - $19.03 Hourly

JOB LOCATION

Each Branch Office

Equipment/Machines

• 1. Telephone
• 2. Teller machine
• 3. Calculator
• 4. Copy machine
• 5. Computer keyboard
• 6. Coin machine(s)
• 7. Sorter
• 8. Currency verifier
• 9. Combination lock
• 10. Fax machine

Position Requirements

BASIC QUALIFICATIONS

Education/Training: A high school diploma or equivalent with an emphasis in a business or accounting curriculum.

Skill(s):

Moderate reading, writing, and grammar skills; proficient analytical and mathematics skills; proficient communicative and interpersonal relations skills; proficient eye-hand coordination; ability to operate various office machines; ability to lift approximately fifty (50) lbs. of coin.

Experience:

A minimum of one (1) year, experience in a Banking or Financial industry service or retail.

Full-Time/Part-Time Full-Time

Location Monticello - Anawana Lake

Number of Openings 1

Post Internal Days 30

EOE Statement Aff… Jeff Bank is proud to be an Minorities/Females/Disabled/Veteran. Our Bank is committed to a policy of equal employment opportunity for applicants and employees. We treat each in a manner free of discrimination regarding race, creed, color, religion, sex, sexual orientation, national origin, age, disability, marital status, veteran status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. Pay Transparency Policy The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.