Teller I

Jeff-Bank; Town of Callicoon (NY); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Retirement savings

Life & disability insurance

FSAs

Tuition assistance

Bank/loan discounts

Employee assistance program

Training programs

Job summary

Jeff Bank in Callicoon, NY is seeking a Teller I to support the paying and receiving function at the community office. You will handle deposits, checks, and related transactions with accuracy while maintaining a welcoming customer experience.

Responsibilities include balancing cash, reporting daily activity, and assisting in cross-selling opportunities to help drive branch goals; compliance and risk controls are essential in daily work.

Qualifications

• High school diploma or equivalent with emphasis in business or accounting.
• Moderate reading, writing and grammar skills; analytical and mathematical abilities.
• Proficient communication and interpersonal relations; good eye-hand coordination.
• Ability to operate various office machines and handle coin and cash.

Responsibilities

• Provide customer service by handling deposits and check cashing within policy.
• Balance cash drawer daily and prepare settlement and cash reports.
• Process loan payments and utility bill payments as appropriate.
• Identify sales opportunities and refer customers to team members.
• Follow risk management, compliance policies, and CRA/AML guidelines.

Skills

Reading & writing

Analytical skills

Mathematical skills

Interpersonal skills

Eye-hand coordination

Office machines proficiency

Cash handling awareness

Education

High school diploma or equivalent (business/accounting)

Tools

Cash handling equipment

Job description

About the Organization Jeff Bank has achieved incredible growth and success since its inception in 1913, and it could not have happened without the energy, desire and talent of our employees. We embrace diversity and recognize the importance of creating a team that is committed to the success of our customers, the communities we serve, the Bank and each other.

Our commitment presents many possibilities for career development. Bring your professional image and your passion for providing exceptional service to a dynamic team dedicated to helping create successful businesses, opportunities, financial health and strong, vibrant communities.

We offer a broad range of exciting employment opportunities, with competitive compensation and comprehensive benefits that include:

• Health & Welfare Benefits
• Paid Time Off
• Retirement Savings
• Employer Paid Life & Disability Insurance
• Flexible Spending Accounts
• Tuition Assistance Program
• Employee Banking & Loan Discounts
• Employee Assistance Program
• Continuous Training and Development Opportunities

Position Teller I

Description

GENERAL RESPONSIBILITIES

Responsible for performing a variety of duties to support
the paying and receiving function of the community office;
coordinating work within the unit or department, as well as
with other departments and units; reporting pertinent
information to the immediate supervisor; responding to
inquiries or requests for information.

ESSENTIAL DUTIES

1. Demonstrates core values and guiding principles as outlined
in the Bank's Mission, Vision and Value Statements of which
the following are illustrative:

a. Gives exceptional customer service to both internal
and external customers by providing prompt, polite and
effective communication.

b. Participates as a member of the team.

c. Positively and proactively contributes to the Bank's
Strategic Plan.

d. Demonstrates support of Management.

2. Ensures that all activities and work functions adhere to
compliance requirements as are defined in company policies and
procedures as well as state/federal laws and regulations.

3. Performs a variety of duties to support the paying and
receiving function of the community office of which the
following are illustrative:

a. Provides customer service by accurately and efficiently
completing all deposit, check cashing within approved
authority and operating policy and other transactions
involving negotiable instruments including cashiers
checks, cash advances, new account referrals, etc.

b. Consistently demonstrates positive/welcoming demeanor.

c. Accepts utility bill payments as appropriate.

d. Accepts loan payments, safe deposit box rent and other
related payments.

e. Follows dual control.

f. Maintains an approved level of cash; turns in excess
and mutilated cash.

g. Prepares daily settlement and proof of cash
transactions; balances cash drawer accurately and
efficiently on a daily basis.

h. Prepares reports relating to the function, e.g.,
currency, transaction, BSA reports, etc.

i. Maintains supplies and an awareness of Teller supply
inventory control.

4. Participates in the Jeff Bank’s growth initiatives
offering referrals and services to new and existing clients:

a. Actively serves as a team player involved in achieving
branch goals.

b. Recommends the best accounts to customers using the
sales presentation process and asks for the business.

c. Identifies sales opportunities at the teller line and
drive-thru and makes professional referrals to other
team members.

5. Coordinates specific work tasks with other personnel
within the unit or department as well as with other
units or departments in order to ensure the smooth and
efficient flow of information.

6. Cooperates with, participates in, and supports the
adherence to all internal policies, procedures, and
practices in support of risk management and overall
safety and soundness and the bank's compliance with all
regulatory requirements, e.g. Community Reinvestment Act
(CRA), Equal Credit Opportunity Act, etc., including but
not limited to BSA & AML (Awareness when processing cash
deposits, sale of monetary instruments and structured deposits.

7. Reports pertinent information to the immediate
supervisor as requested, or according to an established
schedule; compiles information as necessary or as
directed and provides data to appropriate bank personnel.

8. Responds to inquiries relating to his/her particular
area, or to requests from customers, other bank
personnel, etc., within given time frames and within
established policy.

ANCILLARY DUTIES

1. May be required, on occasion, to provide safe deposit
box services to customers.

2. May be required to provide support in non-paying and
receiving activities, e.g., new accounts, loans, etc.

3. May be required to balance and/or service ATM machines.

4. May be required to verify and wrap coin for vault cash
control purposes.

5. Performs other related duties as assigned or directed.

Salary Range

$16.00 - $19.03 Hourly

JOB LOCATION

Each Branch Office

Equipment/Machines

• 1. Telephone 2. Teller machine
• 3. Calculator 4. Copy machine
• 5. Computer keyboard 6. Coin machine(s)
• 7. Sorter 8. Currency verifier
• 9. Combination lock 10. Fax machine

Position Requirements

BASIC QUALIFICATIONS

Education/Training: A high school diploma or equivalent
with an emphasis in a business or accounting curriculum.

Skill(s): Moderate reading, writing, and grammar skills;
proficient analytical and mathematics skills; proficient
communicative and interpersonal relations skills; proficient
eye-hand coordination; ability to operate various office
machines; ability to lift approximately fifty (50) lbs. of coin.

Experience: A minimum of one (1) year, experience in a Banking
or Financial industry service or retail.

Full-Time/Part-Time Full-Time

Location Callicoon

Number of Openings 1

Post Internal Days 10

EOE Statement Jeff Bank is proud to be an affirmative action equal opportunity employer minorities/females/disabled/veteran. Our Bank is committed to a policy of equal employment opportunity for applicants and employees. We treat each in a manner free of discrimination regarding race, creed, color, religion, sex, sexual orientation, national origin, age, disability, marital status, veteran status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.
Pay Transparency Policy
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

This position is currently accepting applications.