Teller I.

Coastal1 Credit Union; Pawtucket (RI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

On-site fitness center

401(k) with company match

Employee homebuyer assistance

Job summary

Coastal1 Credit Union in Pawtucket, RI, is hiring a Teller for the Broadway Branch. The ideal candidate will have a strong customer service background with cash-handling experience and a passion for developing member relationships.

As the member's first point of contact, Tellers provide knowledgeable, courteous service and help members understand products and technology banking tools. The role emphasizes accuracy, discretion, and adherence to policies while supporting daily branch operations.

Qualifications

• High School Diploma or equivalent.
• Previous customer service experience preferred.
• Strong member service and cash-handling skills required.

Responsibilities

• Provide excellent member service from start to finish with each member.
• Process all member transactions accurately and promptly (withdrawals, deposits, check cashing, loan payments, cashier’s checks, money orders).
• Follow established policies and complete required compliance training.
• Assist members with general account questions and refer to appropriate team members for in-depth services.
• Learn about products and services and navigate internal portals to find answers efficiently.

Skills

Customer service

Cash handling

Communication

Education

High School Diploma or equivalent

Previous customer service experience

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Pawtucket, RI, US

5 days ago Requisition ID: 1262

Coastal1 Credit Union is seeking to hire a Teller for our Broadway Branch in Pawtucket! The ideal candidate will have a strong customer service background with cash-handling experience.

As the members first point of contact, our Tellers have a passion for developing member relationships while providing knowledgeable, courteous service. It doesn't stop there; the Teller plays a key role in helping members understand our products, services, and latest technology banking products through proactively assisting members in accessing products using self-service tools. This way our members can bank smarter!

Education and Experience Requirements

• High School Diploma or equivalent
• Previous customer service experience preferred

Founded in 1928 and based in Pawtucket, Coastal1 Credit Union is a growing, member-focused organization serving over 130,000 members. Today, Coastal1 has 19 branches throughout RI and MA, including Bristol, Cranston (2), Cumberland, East Greenwich, East Providence (2), Johnston, North Kingstown, North Providence, Pawtucket (3), Providence, Smithfield, Wakefield, Warwick (2), and North Attleboro, along with a loan production office in Foxboro, MA.

We are committed to helping members achieve their financial goals. Coastal1 Credit Union is committed to providing the best in products, services, rates and changes in technology for our members convenience and security providing "The smarter way to bank." We are focused on simply being the best overall community financial institution in the markets we serve.

Coastal1 offers competitive pay and great benefits including medical, dental and vision for you and your dependents. In addition, we offer paid time off to promote work/life balance, on-site fitness center, 401(k) with a company match, employee homebuyer assistance, plus much more!

Job Responsibilities

• Provide excellent member service from start to finish with each member.
• Process all member transactions accurately and promptly; these include withdrawals, deposits, check cashing, loan payments, cashier’s checks, money orders and inquiries. Perform transactions discreetly and confidentially.
• Follows established processes and guidelines in daily activities to do what is right for members and Coastal1 Credit Union, adhering to all applicable policies, laws, and regulations. Completes assigned compliance training within required time frames.
• Assists members with general account questions within the scope of their role from start to finish. Knows when to refer members to the appropriate team member for additional more in-depth services.
• Prioritizes learning about products and services and navigate internal portals to find answers in an efficient manner.