Teller I

Enterprise Bank & Trust; Lenexa (KS); On-site; USD 32,000 - 42,000; Full time

Job summary

Enterprise Bank & Trust is looking for a Teller I to provide prompt, friendly service and handle a variety of financial transactions. This role involves cash handling, basic account maintenance, and guiding clients on banking technology in a fast-paced branch environment.

Candidates should have strong math and communication skills, confidentiality, and a team-focused mindset. Prior cash handling and customer service experience are preferred, with opportunities for growth within a supportive

Qualifications

• High School diploma or equivalent required.
• Customer service experience required.
• Experience with cash handling and transactions preferred.
• Strong math and problem solving skills.
• Ability to maintain confidentiality of client information.
• Team-oriented with a positive attitude and reliability.
• Excellent verbal and written communication skills.
• Proficient with basic office equipment and software.

Responsibilities

• Process debit and credit transactions accurately according to policy.
• Assist customers with inquiries in a courteous, friendly manner.
• Perform basic account maintenance tasks and cross-sell services.
• Refer customers to specialists for additional financial goals.
• Educate clients on mobile and online banking, ATM use.
• Support branch team to achieve daily goals and tasks.
• Maintain compliance with laws and bank procedures.
• Open/close the branch following security procedures.
• Perform other duties as assigned.

Skills

Cash handling experience

Customer service skills

Confidentiality

Teamwork

Communication skills

Multitasking

Attention to detail

Computer literacy

Willingness to travel

Education

High School diploma or equivalent

Tools

Microsoft Word and Excel

Google Suite

IBS

Salesforce

Job description

Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive.

With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, we're strong, growing and committed to supporting the communities we serve. We extend this commitment to the community to our associates, offering annual paid volunteer time off and charitable-matching opportunities. Voted a Best Bank to Work For by American Banker for multiple years, we offer our associates an array of benefits and the opportunity to chart their own career path with us. Join us in the pursuit of our mission to guide people to a lifetime of financial success, and enjoy a career filled with professional growth opportunities, interesting colleagues and the satisfaction of supporting our communities.

Together, there's no stopping you!

Job Title: Teller I

Job Description:

Summary:

Provides prompt, efficient, and friendly services to clients. Performs a variety of tasks such as processing business and consumer transactions, including at times heavy cash handling responsibilities.

Essential Duties and Responsibilities:

• Responsible for accurately processing debit and credit transactions in compliance with established policies and procedures while maintaining an acceptable balance record.

• Responds to clients' needs and inquiries in a courteous and friendly manner

• Performs minor account maintenance tasks, as trained and assigned per branch needs, including but not limited to, address changes, debit card maintenance & check ordering

• Refers customers to an internal team of experts when additional financial goals and needs are recognized

• Educates clients on bank technology, such as mobile and online banking, ATM and ITM

• Assists branch and fellow team members by achieving goals and sharing responsibility of daily tasks

• Ensures safe and sound banking practices, including adherence to all applicable laws and regulations

• Assist in opening and closing the branch, following procedures set by corporate security

• Performs other miscellaneous duties as assigned

Qualifications:

• Strong math and problem solving skills

• Excellent interpersonal and customer service skills with the ability to cross sale products and services

• Must maintain confidentiality of client transactions and bank records

• Team-oriented, possess a positive attitude and work well with others

• Strong oral and written communication skills

• Ability to operate standard office equipment, such as, computer work stations, calculators, and copier

• Ability to prioritize; handle multiple tasks; and work independently

• Strong organizational skills and detail-oriented with high degree of accuracy

• Willingness to travel to other locations as necessary for branch coverage.

Supervisory Responsibilities:

• None

Education and/or Experience:

• High School diploma or equivalent required

• Customer service experience required

• Experience working in an environment with individual and team goals preferred, one year of cash handling experience preferred

Computer and Software Skills:

• Skilled in operation of a personal computer, including Microsoft Word and Excel.

• Google Suite

• IBS

• Salesforce

Certificates, Licenses and Registrations:

• None

Equal Opportunity Statement:

Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need an accommodation in order to apply for a position at Enterprise Bank & Trust please contact Human Resources at [e-mail].

Enterprise Bank & Trust is committed to managing our business and community relationships in ways that positively impact our associates, clients, and the diverse communities where we work and live.We are proud to be an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability.All employment offers are contingent upon the applicant successfully completing both drug and background check screenings.