Teller I

Enterprise Financial Services Corp.; Olathe (KS); On-site; USD 30,000 - 35,000; Full time

Benefits offered by this job

Volunteer time off

Charitable matching

Job summary

Enterprise Bank & Trust is seeking a Teller I to provide prompt, efficient, and friendly banking services. You will process transactions, assist clients with basic account needs, and support branch operations and security procedures.

This role offers opportunities for growth within a community-focused bank and requires strong math and customer service skills. Join us to help clients achieve financial goals.

Qualifications

• High school diploma or equivalent required. Customer service experience preferred.
• Strong math and problem-solving abilities are essential for accurate transactions.
• Confidential handling of client information with professional communication is required.

Responsibilities

• Process debit and credit transactions accurately and in compliance with policy.
• Respond to client needs in a courteous and friendly manner.
• Assist with basic account maintenance and refer complex needs to specialists.

Skills

Math skills

Customer service

Interpersonal communication

Confidentiality

Teamwork

Attention to detail

Cash handling

Education

High School diploma or equivalent

Tools

Microsoft Word

Excel

Google Suite

Salesforce

Job description

Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive. With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, we’re strong, growing and committed to supporting the communities we serve. We extend this commitment to the community to our associates, offering annual paid volunteer time off and charitable-matching opportunities. Voted a Best Bank to Work For by American Banker for multiple years, we offer our associates an array of benefits and the opportunity to chart their own career path with us. Join us in the pursuit of our mission to guide people to a lifetime of financial success, and enjoy a career filled with professional growth opportunities, interesting colleagues and the satisfaction of supporting our communities. Together, there’s no stopping you!

Job Title

Teller I

Job Description

Summary: Provides prompt, efficient, and friendly services to clients. Performs a variety of tasks such as processing business and consumer transactions, including at times heavy cash handling responsibilities.

Essential Duties and Responsibilities

• Responsible for accurately processing debit and credit transactions in compliance with established policies and procedures while maintaining an acceptable balance record.
• Responds to clients’ needs and inquiries in a courteous and friendly manner
• Performs minor account maintenance tasks, as trained and assigned per branch needs, including but not limited to, address changes, debit card maintenance & check ordering
• Refers customers to an internal team of experts when additional financial goals and needs are recognized
• Educates clients on bank technology, such as mobile and online banking, ATM and ITM
• Assists branch and fellow team members by achieving goals and sharing responsibility of daily tasks
• Ensures safe and sound banking practices, including adherence to all applicable laws and regulations
• Assist in opening and closing the branch, following procedures set by corporate security
• Performs other miscellaneous duties as assigned

Qualifications

• Strong math and problem solving skills
• Excellent interpersonal and customer service skills with the ability to cross sale products and services
• Must maintain confidentiality of client transactions and bank records
• Team-oriented, possess a positive attitude and work well with others
• Strong oral and written communication skills
• Ability to operate standard office equipment, such as, computer work stations, calculators, and copier
• Ability to prioritize; handle multiple tasks; and work independently
• Strong organizational skills and detail-oriented with high degree of accuracy
• Willingness to travel to other locations as necessary for branch coverage.

Supervisory Responsibilities

None

Education and/or Experience

High School diploma or equivalent required Customer service experience required Experience working in an environment with individual and team goals preferred, one year of cash handling experience preferred.

Computer and Software Skills

Skilled in operation of a personal computer, including Microsoft Word and Excel. Google Suite IBS Salesforce.

Certificates, Licenses and Registrations

None

Equal Opportunity Statement

Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need an accommodation in order to apply for a position at Enterprise Bank & Trust please contact Human Resources at [e-mail]. Enterprise Bank & Trust is committed to managing our business and community relationships in ways that positively impact our associates, clients, and the diverse communities where we work and live. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. All employment offers are contingent upon the applicant successfully completing both drug and background check screenings.

Enterprise Bank & Trust was founded on the idea of serving the lifetime financial needs of privately-held businesses, their owner families and other success-minded individuals. That concept has remained as our unwavering and guiding vision. We understand that every business is unique, so we tailor our comprehensive array of banking, trust and financial advisory services to fit the needs of our clients, no matter the size. Although we are equipped with the insights and capabilities of the largest financial companies, we provide our clients with the personal relationship afforded at a small community bank. Headquartered in Clayton, MO, Enterprise Bank & Trust operates branch offices in Arizona, Kansas, Missouri, California, New Mexico and Nevada. Enterprise offers a range of business and personal banking services, and wealth management services including financial planning, estate planning, investment management and trust services to businesses, individuals, institutions, retirement plans, and non-profit organizations. Our parent company, Enterprise Financial Services Corp is publicly traded (Nasdaq: EFSC.)