Teller I

Anika; Jacksonville (FL); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading company in Jacksonville is seeking a Teller I who will conduct transactions efficiently while promoting bank products. The role requires effective communication and basic math skills, with responsibilities including cash handling and customer service. The ideal candidate will have a high school diploma and a positive attitude.

Qualifications

• 0 to 6 months related experience or equivalent combination of education and experience.

Responsibilities

• Conducts transactions with speed, accuracy, and efficiency.
• Cross-sells bank products and services.
• Maintains a neat and well-stocked teller area.

Skills

Communication

Mathematical Skills

Critical Thinking

Education

High school diploma or GED

Tools

Spreadsheet

Word Processing/Typing

10-Key

Job description

General Description Of Position

The Teller I conducts transactions with speed, accuracy, and efficiency while meeting or exceeding service quality standards. The Teller I safeguards bank assets assigned to them and contributes to the growth of the bank by promoting and cross-selling bank products and services.

Essential Duties And Responsibilities

1. Receives, pays out cash, handles negotiable items, loan payments, deposits, withdrawals, and transfers.
2. Sets up, closes, and balances teller station.
3. Records sales of monetary instruments.
4. Assists customers with inquiries in person or by telephone.
5. Maintains a neat and well-stocked teller area.
6. Cross-sells bank products and services.
7. Follows limits established for the protection of customer accounts and bank safety and soundness.
8. Adheres to bank policies and procedures.
9. Lift coin bags up to 50 lbs.
10. Assists with balancing Vault, ATM, Night Drop, and Coin Machine as assigned.
11. Assists with proper scanning of bank documents and proof work.
12. Exercises judgment when applying holds and making check cashing decisions.
13. Cross-trains to be available to open basic new consumer accounts.
14. Adheres to work schedule and must be flexible in availability.
15. Maintains a positive, friendly, and professional attitude and appearance.
16. Performs miscellaneous duties as assigned.
17. Completes required BSA/AML training and other compliance training annually.
18. Performs any other related duties as required or assigned.

Requirements

Education and Experience

High school diploma or GED, with emphasis on office or shop skills, plus 0 to 6 months related experience and/or training, or equivalent combination of education and experience.

Communication Skills

Effective communication in person and small group settings with customers, clients, and staff.

Mathematical Skills

Ability to perform basic arithmetic operations with money and measurements.

Critical Thinking Skills

Ability to understand and carry out simple multi-step instructions and handle standardized situations.

Certificates, Licenses, Registrations

None required; not indicated as preferred.

Software Skills

Basic proficiency in 10-Key, Spreadsheet, Word Processing/Typing.

Responsibility For Work Of Others

No supervisory responsibilities.

Working Conditions

Periodic exposure to noise, standing, walking, and lifting up to 50 lbs; environment usually moderate noise level.

Physical Activities

Requires talking, hearing, standing, walking, sitting, handling, reaching, stooping, kneeling, crouching, crawling, and lifting up to 50 lbs; vision requirements include close vision.