Universal Associate I (Teller/New Accounts) - Part-time w/ benefits - Broad & Porter Office

First Citizens Community Bank in; Philadelphia (Philadelphia County); On-site; USD 30,000 - 40,000; Part time

Job summary

A leading bank is seeking a part-time Universal Associate I to provide exceptional customer service, process transactions, and maintain accounts. The role requires engaging with customers to identify needs and promote bank services, all while ensuring compliance with banking regulations. The position offers about 29 hours per week with benefits, ideal for those looking to grow in a dynamic banking environment.

Benefits

Benefits

Qualifications

• Timely and courteous customer service.
• Process transactions accurately and efficiently.

Responsibilities

• Assess customer's financial needs and suggest services.
• Maintain daily transactions and balances.

Skills

Customer Service

Sales

Job description

Universal Associate I (Teller/New Accounts) - Part-time w/ benefits - Broad & Porter Office (Maintenance)

Provide timely and courteous customer service.

Process customer transactions in a professional, accurate, and efficient manner.

Exemplify FCCBs standard of delivering exceptional customer service every time.

Assess customer's financial needs and suggest Bank services and products.

Actively participate in and promote the Bank's sales culture and referral programs.

Maintain daily transactions and balances, research outages, and balance the drawer in an accurate and timely manner.

Follow proper procedures and complete tasks in compliance with banking regulations.

Identify customer needs and develop solutions to exceed customer goals and expectations.

Constructively interact with co-workers.

There are four levels within the Universal Associate role. The Universal Associate I:

• Processes transactions and handles cash, vault, ATM responsibilities, etc.
• Opens and maintains deposit accounts for consumers and businesses.
• Completes all necessary maintenance on customer accounts.

HOURS will average approximately 29 per week. This position is budgeted for 1,508 hours per year.