Teller - Gig Harbor

BECU; Gig Harbor (WA); On-site; USD 2,983,000 - 3,947,000; Full time

Benefits offered by this job

401(k) Match

Annual 401(k) contribution by employer

Medical, Dental and Vision

PTO Program

Tuition Reimbursement

Volunteer time off and donation match

Job summary

BECU is hiring a Teller in Gig Harbor, WA to deliver exceptional member service and accurately handle transactions. You will identify member needs, promote appropriate financial solutions, and ensure compliance during daily operations.

The role supports a flexible schedule with training and shift rotations, including Saturdays. A high school diploma or GED and prior customer service experience are preferred, with bilingual Spanish a plus.

Qualifications

• High School Diploma or GED.
• 1 year of customer service experience.
• Ability to handle financial transactions accurately and securely.
• Willingness to work flexible shifts, including Saturdays.

Responsibilities

• Deliver exceptional service while helping members with transactions, account needs, questions, and solutions.
• Build member relationships by identifying needs and connecting them with products, services, and digital banking solutions.
• Process deposits, withdrawals, checks, and other transactions following compliance and security standards.
• Collaborate with teammates to support branch operations and contribute to a positive member experience.

Skills

Customer service

Cash handling

Spanish language desirable

Attention to detail

Communication skills

Teamwork

Education

High School Diploma or GED

Job description

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits?

Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference.

While we’re proud of our history, we’re even more excited about our future. With business and technology transformation on the horizon, there’s never been a better time to be part of BECU.

You bring more than your expertise to your role, and that matters here. Your story, perspectives, and lived experiences help shape belonging at BECU and deepen how we connect with and support our employees, our members, and our communities.

PAY RANGE

The Target Pay Range for this position is $21.65-$24.23 hourly. The full Pay Range is $21.65-$28.65 hourly. hourly.

BENEFITS – Because People Helping People Starts With Supporting You

• 401(k) Company Match (up to 3%)
• 4% annual contribution to your 401(k) by BECU
• Medical, Dental and Vision (family contributions as well)
• PTO Program + Exchange Program
• Tuition Reimbursement Program
• BECU Cares volunteer time off + donation match

Compensation Transparency

We believe in fair and equitable pay for all employees. The listed pay ranges reflect our commitment to both internal equity and market competitiveness:

• Target Teller Compensation: $21.65 - $22.00 per hour

Offers are made within this range, taking into account experience, skills, and alignment with internal team compensation. Please note that starting pay typically does not exceed the range midpoint.

Impact You'll Make

The Teller role plays a crucial part in providing quality service to our members. With your excellent member service skills and knowledge of credit union policies and procedures, you will ensure that all teller transactions are conducted accurately, professionally, and in a timely manner, making a positive impact on our members' banking experience.

What You'll Do

• Deliver Exceptional Service: Provide prompt, professional service while helping members with transactions, account needs, questions, and solutions.
• Build Member Relationships: Identify member needs and connect them with products, services, and digital banking solutions that support their financial goals while contributing to relationship-building and service goals.
• Process Transactions Accurately: Handle deposits, withdrawals, check cashing, and other transactions while following compliance, security, and operational standards.
• Support Team Success: Collaborate with teammates to support financial center operations, share knowledge, contribute to continuous improvement efforts, and help create an outstanding member experience.

What You'll Gain

• The opportunity to make a meaningful impact on members' financial well-being.
• Experience across member service, financial transactions, and relationship building.
• Ongoing training, coaching, and career development opportunities.
• A collaborative culture focused on growth, teamwork, and continuous improvement.

About This Role & Schedule Expectations

• Position Location: Gig Harbor
• Training: Training includes 10–15 required training days at the Tukwila Financial Center during your first five weeks of employment.
• One-Year Commitment: All Retail new hires are expected to remain in this role and schedule for a minimum of one year before pursuing other opportunities within BECU.
• Travel Required: The ability to commute to both your assigned branch Gig Harbor and the Tukwila Financial Center for training is required.
• Schedule Flexibility Required: Tellers work varying shifts during our operating hours based on business needs. Flexibility to work any scheduled shift, including up to three Saturdays per month, is a core expectation of the role.

Training Schedule

• First 5 weeks, Monday–Friday
• Paid training between approximately 9:00 AM – 6:00 PM

Post-Training Schedule

• Monday–Friday shifts between 7:45 AM – 6:30 PM
• Up to 3 rotational Saturdays per month: 8:45 AM – 1:30 PM

Qualifications

Minimum Qualifications:

• High School Diploma or associated Certification (GED).
• 1 year of customer service or relevant experience.

Desired Qualifications

• Teller or cash handling experience.
• Spanish language fluency highly desirable.
• Strong attention to detail and accuracy in handling transactions.
• Experience in promoting and selling financial products or services.
• Knowledge of regulatory requirements related to financial transactions.
• Successful completion of in-house teller training program.
• Proficient math skills, with the ability to process account transactions accurately.
• Ability to multitask.
• Good verbal and written communication skills.
• Good interpersonal skills to ensure professional handling of member concerns.
• Ability to work independently and as a team member, using discretion and sound judgement.
• Additional hours as necessary to accomplish objectives and goals.

EEO Statement

BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.