Teller (Full-time)

PNC Financial Services Group, Inc.; Leesburg (FL); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Time off

Benefits

Career development

Wellness program

Recognition

Job summary

PNC Financial Services Group, Inc. is seeking a customer-focused Teller to deliver a welcoming experience in Leesburg, FL.

You will handle diverse customer interactions, educate clients on digital tools, and identify banking opportunities to refer to branch staff. You will reinforce everyday financial transactions, ensure accuracy in teller operations, and represent PNC's trusted brand through friendly service.

Qualifications

• Experience handling customer interactions in a financial services environment.
• Ability to educate customers on digital options and services.
• Ability to identify banking opportunities and make referrals.

Responsibilities

• Deliver a positive lobby customer experience and connect customers with the right PNC products.
• Educate customers on managing financial transactions using technology and resources.
• Process teller operations and maintain accuracy in daily branch duties.

Skills

Customer service

Communication

Sales awareness

Problem solving

Job description

* Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.* Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.* Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.* Applies product and procedural knowledge to solve customer's problems.* Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.PNC's total rewards package includes things like time off, benefits, learning and career development, wellness programs, recognition and much more. The benefits and programs highlighted below are just a sampling of what PNC offers its employees. To learn more, visit our.