Part Time Teller - Friendly Center

PNC Financial Services Group, Inc.; Greensboro (NC); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Total rewards package

Wellness programs

Job summary

PNC Financial Services Group, Inc. is seeking team members to deliver a compelling customer experience in our Greensboro branch. You will educate customers on banking options and opportunities, while identifying referrals to branch staff to meet their needs.

In this role, you will support teller and branch operations, leveraging technology to assist customers and maintain accurate transaction processing. You will help build loyalty and trust through proactive engagement.

Qualifications

• Engage customers and identify banking opportunities.
• Educate customers on options for financial transactions.

Responsibilities

• Deliver a unique customer experience to improve wellbeing and loyalty.
• Identify opportunities through conversations and refer to branch staff as appropriate.
• Assist with lobby engagement to connect customers with PNC products.
• Ensure efficient and accurate teller and branch operations.

Skills

Customer engagement

Sales referrals

Product knowledge

Financial transactions

Job description

* Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.* Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.* Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.* Applies product and procedural knowledge to solve customer's problems.* Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.PNC's total rewards package includes things like time off, benefits, learning and career development, wellness programs, recognition and much more. The benefits and programs highlighted below are just a sampling of what PNC offers its employees. To learn more, visit our.