Teller FT

Advia Credit Union; City of Pewaukee (WI); On-site; USD 22,124 - 26,546; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Life insurance

Disability coverage

Paid time off (PTO)

Paid holidays

Parental leave

Tuition reimbursement

Telemedicine

Employee Assistance Program

Wellness initiatives

Volunteer hours

Job summary

Advia Credit Union is seeking a full-time on-site team member in Wisconsin who supports members with exceptional service and relationship building. The role includes assisting with accounts, answering questions, and identifying member needs through active listening to recommend appropriate financial solutions.

We value bilingual Spanish proficiency, strong communication, and a customer-first mindset. Advia offers a comprehensive benefits package, inclusive culture, and opportunities for

Qualifications

• Genuine care about people and integrity.
• Willingness to learn and accept coaching.
• Team-centered mentality and collaborative approach.
• Strong communication and listening skills.
• Cash handling and customer service experience preferred, but teachable.

Responsibilities

• Provide outstanding service and build lasting relationships with members.
• Answer questions and service member accounts.
• Listen actively to uncover needs and recommend suitable products and services.
• Be the face of Advia to members and represent the credit union positively.

Skills

Bilingual Spanish

Customer service

Communication skills

Cash handling

Job description

Description

Employment Type: Full-Time, On-site
Entry Salary Range: $16.06-$19.27 per hour with an incentive opportunity based on individual performance.

Comprehensive Benefits Package

We're committed to supporting your well‑being and work‑life balance through a robust benefits offering:

• Health & Wellness: Medical, dental, and vision insurance to keep you and your family healthy.
• Financial Peace of Mind: 401(k) with company match, life insurance, and disability coverage.
• Time Off: Generous paid time off (PTO), paid holidays, and paid parental leave.
• Professional Growth: Learning and development programs, plus tuition reimbursement to support your career journey.
• Additional Perks: Free Telemedicine, Employee Assistance Program (EAP), wellness initiatives, paid community action volunteer hours. Parental leave and tuition reimbursement are available after one year of service.

Advia offers a bilingual premium for this role

This premium acknowledges and compensates bilingual employees who regularly use their language skills to assist our members. Proficiency testing is required, with a specific need for Spanish language proficiency.

What You'll Do

You will provide outstanding service and build impactful and lasting relationships with our members and your fellow Advians. You will answer members' questions, service their accounts, and use your natural curiosity to actively listen and uncover needs, allowing you to recommend products and services that will best benefit their individual financial needs. You will be the face of Advia.

What To Know About Advia

Advia is a fast‑growing Credit Union. We are in the top 3% of credit unions in the United States and serve over 200,000 members with assets over $3 Billion. We are deeply rooted in the communities we serve and have a passion for placing our members' needs above all else. Our culture can only be described as “work hard, play hard.”

Why You Should Work For Us

There are a lot of reasons to join the Advia team. As a team member, you can expect regular and constructive guidance, development opportunities, great benefits, dedicated co‑workers, and engaged leaders. We are committed to Equal Employment Opportunity and are a proud Veteran & Military Friendly Employer.

What You'll Need

• Genuinely care about people, act with integrity, and keep people at the core.
• Willingness to learn and appreciation of coaching to foster professional growth.
• Want to be empowered to find ways to say yes!
• Strong communication skills.
• Cash handling and customer service experience is strongly preferred, but we can teach this too.
• A team‑centered mentality.

Check us out on our social media for an inside look at what the Advialife is all about.