Teller - Float

Legacy Bank of Kansas; Wichita (KS); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Health Insurance

401(k) Matching

Vacation & Sick Leave

Personal Day

Job summary

Legacy Bank is seeking a friendly Teller to handle a range of financial transactions in lobby, drive-thru, or by phone. You will provide accurate, confidential service and minimize customer wait times while upholding bank policies.

Responsibilities include balancing cash, resolving inquiries, and supporting branch teams across locations on a rotating schedule, with occasional Saturday mornings.

Qualifications

• High School Diploma required.
• Previous cash handling and/or customer service experience preferred.
• Strong interpersonal and customer service skills.
• Reliable transportation and rotating schedule availability.

Responsibilities

• Process financial transactions for customers including cash handling, checks, and other services.
• Balance cash drawer daily and report discrepancies to supervision.
• Research and resolve customer inquiries regarding policies and products.
• Support other departments and branches as needed.
• Travel to multiple branch locations on a rotating schedule, including some Saturdays.

Skills

Cash Handling

Customer Service

Interpersonal Skills

Reliability

Education

High School Diploma

Job description

• Industry Banking / Financial, Customer Service, Retail Banking / Teller
• Employee Type Full Time

Contact information

• Name Human Resources

The Teller is responsible for accurately processing financial transactions and being an effective source of information for our customers: in lobby, drive-thru window or by telephone. Provides friendly, professional, confidential and effective assistance to customers and co-workers assuring a positive experience and minimizing wait time.

Responsibilities

• Process a variety of financial transactions for customers including, but not limited to: receiving funds, posting transactions and paying out funds as requested, issuing cashier's checks, gift cards, and completing change orders, process the redemption of bonds, cash checks according to written procedures.
• Balances cash drawer daily to assure accuracy in transactions and notifies supervisor regarding any offages. Appropriately applying policies.
• Research, troubleshoot and resolve customer and internal inquiries regarding policies, practices and products.
• Assist other departments and branches with transactions as needed, provide support for the department and branch managers in fulfilling customer requests and merchant verifications.
• Must have reliable transportation and the flexibility to travel to and from work at multiple branch locations based on a rotating schedule, including Monday–Friday 8:00 AM–5:00 PM and occasional Saturday mornings.
• Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, the Office of Foreign Assets Control and all security policies and procedures.

Requirements

• High School Diploma (or equivalent) required
• Previous cash handling and/or customer service experience will put you ahead.
• Strong interpersonal and customer service skills
• Must have reliable transportation and the flexibility to travel to and from work at multiple branch locations based on a rotating schedule, including Monday–Friday 8:00 AM–5:00 PM and occasional Saturday mornings.

Key Attributes

Courtesy and tact are essential elements of the job. Work involves personal contact with customers and others inside and outside the organization, generally regarding fairly routine matters for the purposes of giving and obtaining information or instructions, updating or referring. Communications generally require shorter and not in-depth discussions. High level of integrity and confidentiality. Team-oriented mindset with a collaborative approach to work.

Summary

Who We Are

Since our founding in Colwich, Kansasnearly140 years ago, Legacy Bank has established itself as a strong community partner and a preferred place of employment. Nowinour fifth generation of leadership,our focus remainson our people and delivering relationships, service, and solutions to our area communities.

All employees are expected to actively promote Legacy Bank to existing and prospective customers to obtain and build the Bank’s customer base and thereby enhance Legacy Bank’s growth and profitability.

At Legacy Bank, our employees exemplify sound work ethics, dedication, and a desire to improve lives. We consider our team members our most valuable asset and prioritize their well-being. We recognize their contributions and support them with comprehensive benefits, fostering both their personal happiness and long-term success.

Our Benefits include: health insurance (Legacy pays a portion of the employee’s premium), 401(k) with employer matching, accrued vacation and sick leave, paid personal day, health & dependent care flexible spending account, and more.

ADA Requirements

Physical Requirements

Is able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in an emergency situation. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance.

Working Conditions

Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.

Mental and/or Emotional Requirements

Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.

Legacy Bank is an Equal Opportunity Employer and does not discriminate against employees or applicants based on race, color, religion, sex/gender, national origin, disability, age, or any other category protected by law.