Teller - Float

Columbia Bank; Eureka (CA); On-site; USD 27,552 - 28,929; Full time

Benefits offered by this job

Healthcare coverage

401(k) retirement plan

Tuition assistance

Paid vacation and sick days

Job summary

Columbia Bank in Eureka seeks a Teller responsible for performing banking transactions accurately while delivering excellent client service. The role requires a high school diploma and prefers candidates with previous banking or customer service experience.

Candidates must be detail-oriented and able to build relationships with clients. The position offers a pay range of $20.00 to $21.00 per hour and comes with benefits including healthcare coverage, retirement plans, and tuition assistance.

Qualifications

• One year of previous banking or customer service experience preferred.
• Ability to learn and comply with all Bank policies and procedures.

Responsibilities

• Perform teller transactions and cash handling functions accurately.
• Support daily tasks to maintain the integrity of the branch.
• Discuss customers' financial needs to identify suitable products.

Skills

Attention to detail

Customer service

Bilingual

Education

High School Diploma or GED

Job description

About The Role

As the first point of contact for most clients, Teller's play a key role in delivering on the bank's Breakthrough Client Service Standards. With guidance from the Float Manager, various Branch Managers and Assistant Branch Managers, the Teller‑Float role's primary responsibility is to ensure banking transactions are performed accurately, ethically, and in compliance with Columbia Bank procedures and banking regulations. The role also involves traveling within a geographic area to cover branches that need staffing support.

• Always performs teller transactions and cash handling functions for clients with accuracy and confidentiality; examples include deposits, withdrawals, cash advances, payments, transfers, check cashing, and balancing the cash drawer.
• Accurately performs and supports daily tasks that maintain the integrity of the branch; examples include double‑custody in balancing the ATM, processing night‑drop deposits, balancing negotiable instruments, processing returned mail, balancing the credit card machine, and updating lobby rate sheets and brochures.
• Mitigates risk by ensuring safekeeping of money in the cash drawer and prompt accounting or transfer of funds.
• Interacts with external and internal clients, anticipates needs, and consistently provides proactive solutions and problem resolutions in alignment with the bank’s Breakthrough Client Service Standards.
• Continuously deepens knowledge of Columbia Bank’s products and services and stays current on changes.
• Discusses and uncovers customer’s financial needs to identify and offer appropriate products and services.
• Supports referral goals for the branch by focusing on and identifying opportunities to refer basic bank products to the appropriate business partner.

About You

• High School Diploma or GED, required.
• One year of previous banking or customer service experience, preferred.
• Bilingual preferred.
• Ability to learn and comply with all Bank policies, procedures, and systems.
• Demonstrates exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.
• Consistently demonstrates ability and willingness to build relationships with clients and other bank associates.

Pay Range: $20.00 to $21.00 per hour.

Primary Location: 701 Fifth Street, 1st Floor, Eureka CA 95501. Ability to work fully onsite at posted location(s).

Benefits

• Professional Development: Grow your skills with our tailored premier banker programs.
• Career Growth: Clear paths to achieve your professional goals.
• Healthcare coverage – medical, dental, and vision plans.
• 401(k) retirement plan with employer match for qualifying contributions.
• Employee assistance program, life insurance, and disability insurance.
• Tuition assistance, mental health resources, identity theft protection, and legal support.
• Auto and home insurance, pet insurance, and access to an online discount marketplace.
• Paid vacation, sick days, volunteer days, and holidays.

Our Commitment To Diversity

Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview, please let us know by email: [e-mail].