Financial Services Teller - Member Support & Growth

Digital Federal Credit Union; Worcester (MA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) Match

Paid Time Off

Paid Holidays

Employee pricing on lending products

Job summary

Digital Federal Credit Union in Worcester, MA is seeking a customer-focused teller to support everyday member banking needs and help members reach their financial goals.

You will process deposits, withdrawals, loan payments and check cashing, while balancing daily activity and explaining DCU products. The role emphasizes accuracy, relationship-building, and adherence to security procedures with opportunities to cross-sell in a collaborative environment.

Qualifications

• High School Diploma or equivalent.
• Prior cash handling experience.
• Verbal communication skills.
• Bilingual skills a plus.

Responsibilities

• Accurately process teller transactions, including deposits, withdrawals, loan payments and check cashing, and assist with end-of-day balancing.
• Understand and explain DCU products and services and complete member requests.
• Achieve individual referral goals by identifying members' needs and cross-selling appropriate products and services.
• Adhere to DCU policies and security procedures to minimize fraud and losses.
• May provide coverage in other DCU areas as needed.
• Identify and submit ideas to improve efficiency and processes.

Skills

Customer service

Cash handling

Verbal communication

Bilingual skills

Education

High School Diploma or equivalent

Tools

Windows

Microsoft Office

Job description

Digital Federal Credit Union in Worcester, MA is seeking a customer-focused teller to support everyday member banking needs and help members reach their financial goals.

You will process deposits, withdrawals, loan payments and check cashing, while balancing daily activity and explaining DCU products. The role emphasizes accuracy, relationship-building, and adherence to security procedures with opportunities to cross-sell in a collaborative environment.