Teller: Elevate Customer Experience & Financial Wellness

Northwest Bank; Winchester (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Northwest Bank in Winchester, IN is seeking a friendly Teller to welcome customers, process transactions accurately, and promote financial wellness. You will learn bank products and services while delivering outstanding service.

The role requires cash handling, customer service experience, and the ability to work evenings/weekends as needed. Training provided and opportunities to grow within the branch network.

Qualifications

• High School Diploma or equivalent preferred.
• Customer service experience preferred.
• Cash handling experience preferred.
• Banking and/or retail experience preferred.

Responsibilities

• Identify referral opportunities and contribute to sales goals.
• Assist customers with questions and refer complex requests to appropriate team member.
• Greet customers and resolve issues or concerns.
• Balance teller drawer daily and participate in office meetings and vault/ATM duties as needed.
• Deliver exceptional customer experience in person, over the phone, and via email.
• Follow security and dual-control procedures.

Skills

Customer service

Cash handling

Banking experience

Retail experience

Communication

Teamwork

Problem solving

Education

High School Diploma or equivalent

Tools

Teller System

Microsoft Office

Job description

Northwest Bank in Winchester, IN is seeking a friendly Teller to welcome customers, process transactions accurately, and promote financial wellness. You will learn bank products and services while delivering outstanding service.

The role requires cash handling, customer service experience, and the ability to work evenings/weekends as needed. Training provided and opportunities to grow within the branch network.