TELLER - EAGLE STATION

Greater Nevada Credit Union; Carson City (NV); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, vision and voluntary/

Paid time off

Volunteer time off

Employee product and service discounts

Job summary

Greater Nevada Credit Union is seeking a Teller at its Eagle Station Branch in Carson City, NV. The role focuses on delivering exceptional member service, handling deposits, withdrawals, transfers, and loan payments, and promoting a broad range of financial products.

You will balance cash drawers, educate members, and build strong relationships while adhering to regulatory requirements and internal controls.

Qualifications

• 6+ months of customer service experience in a customer-facing environment (retail, hospitality, financial services, or similar)
• 6+ months cash handling experience
• High School Diploma or GED required
• Basic computer skills and ability to learn systems
• Strong attention to detail and customer service skills

Responsibilities

• Create a welcoming and positive environment for members by greeting them warmly, actively listening to their needs, and assisting in a friendly and professional manner.
• Conduct various financial transactions accurately and efficiently, including but not limited to deposits, withdrawals, transfers, and loan payments, ensuring that member accounts are handled with precision and attention to detail.
• Balance cash drawers and maintain proper cash levels.
• Educate members on various GNCU products and services and identify opportunities to cross sell products and services to meet member’s financial needs.
• Adhere to all regulatory requirements and internal policies and procedures to safeguard member confidentiality and protect against fraud or unauthorized transactions, maintaining the integrity and security of the credit union's operations.

Skills

Excellent Communication

Problem Solving

Sales Skills

Customer Focus

Team Player

Initiative

Action Oriented

Collaboration

Education

High School Diploma or GED

Job description

Join Our Team!

At Greater Nevada Credit Union, a division of America First, we are committed to making a meaningful difference in the lives of our members, our communities, and one another.

Join Our Team!

At Greater Nevada Credit Union, a division of America First, we are committed to making a meaningful difference in the lives of our members, our communities, and one another.

Our team takes pride in serving our members while investing in the communities where we live and work. Our collaborative culture encourages innovation, professional growth, and a shared commitment to delivering exceptional member experiences.

Why Join Us?

• Make a meaningful difference in the lives of our members and communities
• Be part of a collaborative and supportive team
• Grow your career through learning and development opportunities

Work for an organization committed to helping people and communities thrive

If you're passionate about helping others, building meaningful relationships, working as part of a team, and making an impact, we'd love to meet you!

About The Position

The Teller position plays a pivotal role in our commitment to elevating member value and fostering meaningful interactions and relationships. As a Teller, you will serve as the face of the credit union, providing exceptional member service and personalized financial solutions to our members. Primary responsibilities include conducting various financial transactions accurately and efficiently, promoting our comprehensive range of products and services, and building strong rapport with members through genuine engagement and proactive support.

What You'll Be Doing

• Create a welcoming and positive environment for members by greeting them warmly, actively listening to their needs, and assisting in a friendly and professional manner.
• Conduct various financial transactions accurately and efficiently, including but not limited to deposits, withdrawals, transfers, and loan payments, ensuring that member accounts are handled with precision and attention to detail.
• Balance cash drawers and maintain proper cash levels.
• Educate members on various GNCU products and services and identify opportunities to cross sell products and services to meet member’s financial needs.
• Adhere to all regulatory requirements and internal policies and procedures to safeguard member confidentiality and protect against fraud or unauthorized transactions, maintaining the integrity and security of the credit union's operations.

Qualifications

• 6+ months of customer service experience in a customer-facing environment (retail, hospitality, financial services, or similar)
• 6+ months cash handling experience
• High School Diploma or GED required
• Basic computer skills and ability to learn systems
• Strong attention to detail and customer service skills

Skills & Competencies

• Excellent Communication Skills
• Problem Solving and Analytical Skills
• Friendly and Outgoing Personality
• Sales Skills and Experience
• Effective Relationship Building Skills
• Willing to take initiative
• Action oriented
• Communicates effectively
• Customer (member) focused
• Collaborates

Physical Demands

• While performing the duties of your job, you may regularly be required to sit and use a keyboard, multiple monitors, mouse, and telephone (including repetitive motions with hands, fingers, arms, etc.) for extended periods of time. You may also frequently be required to stand, walk, and reach with hands and arms, bend, and kneel.
• You may occasionally be required to lift and/or move up to 40 pounds. Anything above 40 pounds requires a team lift.

Location and Travel Requirements

Greater Nevada Credit Union's Eagle Station Branch

481 Eagle Station Lane Carson City, NV 89701

• Located in an idyllic small community in beautiful Northern Nevada

Compensation & Benefits

• $17.07- $23.56 per hour
• Medical, dental, vision and supplemental medical plans
• Paid time off, including vacation and sick time
• Paid time to volunteer and make a contribution to the community
• Employee product and service discounts

Greater Nevada is an Equal Opportunity Employer

Employment at Greater Nevada Credit Union, a division of America First, is based solely on a person's merit and qualifications directly related to professional competence. Greater Nevada prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.