Customer Banking Specialist (Teller) for Growth & Impact

Associated Bank; Wauwatosa (WI); On-site; USD 23,000 - 32,000; Full time

Job summary

Associated Bank is seeking a Teller to provide excellent customer service and accurate transaction processing in a Wisconsin branch. You will identify client needs and promote financial solutions while maintaining operational security and efficiency.

The role emphasizes teamwork, integrity, and community impact, with opportunities for growth. The position is front-line and requires a high school diploma and 0–2 years of customer service experience, with preferred cash handling or retail banking

Qualifications

• High school diploma or equivalent required.
• Up to 2 years of customer service experience.
• Cash handling or retail banking experience preferred.

Responsibilities

• Deliver friendly, professional customer service reflecting the brand promise.
• Process customer transactions accurately and efficiently following all policies and procedures.
• Identify customer needs and refer to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Cash handling

Retail banking

Education

High school diploma or equivalent

Job description

Associated Bank is seeking a Teller to provide excellent customer service and accurate transaction processing in a Wisconsin branch. You will identify client needs and promote financial solutions while maintaining operational security and efficiency.

The role emphasizes teamwork, integrity, and community impact, with opportunities for growth. The position is front-line and requires a high school diploma and 0–2 years of customer service experience, with preferred cash handling or retail banking