Teller: Customer Care, Growth & Digital Skills

Associated Bank; West Allis (WI); On-site; USD 23,000 - 32,000; Full time

Job summary

Associated Bank is seeking a Teller in Wisconsin to deliver exceptional customer service and accurately process transactions. You will identify customer needs and refer them to colleagues for suitable financial solutions, while promoting offers and services that benefit clients.

In this front-line role, you will support daily branch operations and educate customers on digital tools. A high school diploma and up to 2 years of customer service experience are preferred.

Qualifications

• High school diploma or equivalent.
• Up to 2 years of demonstrated customer service experience.

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Cash handling

Retail banking

Education

High school diploma or equivalent

Job description

Associated Bank is seeking a Teller in Wisconsin to deliver exceptional customer service and accurately process transactions. You will identify customer needs and refer them to colleagues for suitable financial solutions, while promoting offers and services that benefit clients.

In this front-line role, you will support daily branch operations and educate customers on digital tools. A high school diploma and up to 2 years of customer service experience are preferred.