Teller: Customer Care & Banking Solutions

associatedbank; Omaha (NE); On-site; USD 48,712,000 - 65,790,000; Full time

Job summary

Associated Bank in Omaha, Nebraska is seeking a Teller to deliver friendly, professional service, process transactions accurately, and promote financial solutions to help customers reach their goals.

This front-line role offers growth in banking knowledge, collaboration with colleagues across branches, and opportunities to educate customers on digital and self-service tools while supporting daily branch operations.

Qualifications

• High school diploma or equivalent education/experience.
• Up to 2 years of demonstrated customer service experience.
• Experience in retail banking, cash handling, or financial services (preferred).

Responsibilities

• Deliver friendly, professional customer service reflecting the bank's brand.
• Process customer transactions accurately and in line with policies.
• Identify customer needs and refer to colleagues for solutions.
• Promote offers, products, and services that benefit customers.
• Answer questions and resolve concerns with professionalism.
• Support daily branch operations, including vaults, night drops, and ATMs.
• Educate customers on digital and self-service banking tools.
• Collaborate with team members across branches to ensure seamless service.

Skills

Customer service

Cash handling

Communication

Education

High school diploma

Job description

Associated Bank in Omaha, Nebraska is seeking a Teller to deliver friendly, professional service, process transactions accurately, and promote financial solutions to help customers reach their goals.

This front-line role offers growth in banking knowledge, collaboration with colleagues across branches, and opportunities to educate customers on digital and self-service tools while supporting daily branch operations.