Teller CSR

First Financial Bank NA; Rossville (GA); Presencial; USD 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision insurance

Employer-paid life and disability保险

401(k) match

Employee Stock Ownership Program (ESOP

Paid time off

Bank holidays included

Tuition assistance

Professional development

Descripción de la vacante

First Financial Bank NA in Rossville, GA is seeking a Teller/Customer Service Representative for an on-site, full-time position. You will accurately process transactions, handle cash, and help clients with accounts and banking products while delivering friendly, proactive service.

The role requires 1+ year of customer service and cash-handling experience, strong communication, and a commitment to compliance. Competitive pay and benefits accompany growth opportunities at a community-focused bank.

Formación

• High school diploma or equivalent.
• 1+ year of customer service experience in a business setting.
• 1+ year of cash-handling experience.
• Teller experience preferred (6+ months).
• Strong customer service skills, including active listening and clear communication.
• Experience recommending and referring financial products.
• Solid understanding of compliance and fraud detection.
• Ability to balance a cash drawer.
• Proficiency with computers, data entry, and multi-line phone systems.
• Basic math and accounting skills.
• Ability to work occasional weekends and extended hours.
• Ability to remain standing for up to 75% of an 8-hour day.
• Ability to review information at close range.

Responsabilidades

• Build Relationships: Get to know clients, understand their needs, and provide personalized service.
• Deliver Exceptional Service: Accurately process transactions while maintaining a positive approach.
• Ensure Accuracy: Process cash and check transactions with integrity and precision.
• Drive Growth: Open and maintain accounts, assist with loan applications, and promote banking products.
• Generate Leads: Refer clients to appropriate banking professionals.
• Ensure Accuracy: Balance cash drawer accurately when working behind the teller line.
• Educate & Protect: Explain security measures, banking procedures, and product benefits.
• Solve Problems: Address client concerns professionally and find solutions.
• Minimize Risk: Identify and prevent fraud while complying with regulations.
• Collaborate: Be part of a team that values accountability and innovation.

Conocimientos

Customer service

Cash handling

Active listening

Clear communication

Data entry

Multi-line phone systems

Basic math

Attention to detail

Compliance awareness

Weekend hours flexibility

Educación

High school diploma or equivalent

Herramientas

POS system

Data entry software

Descripción del empleo

Teller/Customer Service Representative; Location: Rossville, GA (On-Site); Status: Full-Time, Hourly Non-Exempt

What You’ll Do

• Build Relationships: Get to know clients, understand their needs, and provide personalized service.
• Deliver Exceptional Service: Accurately process transactions while maintaining a positive and proactive approach.
• Ensure Accuracy: Process cash and check transactions with integrity and precision.
• Drive Growth: Open and maintain accounts, assist with loan applications, and help clients navigate financial products like Certificates of Deposit (CDs) and Money Market Accounts.
• Generate Leads: Identify client needs and seamlessly refer them to the appropriate banking professionals.
• Ensure Accuracy: Conduct cash and check transactions with integrity and precision when working behind the teller line.
• Educate & Protect: Clearly explain security measures, banking procedures, and product benefits to clients.
• Solve Problems: Handle client concerns with professionalism and find effective solutions.
• Minimize Risk: Identify and prevent fraud while ensuring compliance with banking regulations.
• Collaborate: Be part of a respectful, supportive team that values accountability and innovation.

What We’re Looking For

• High school diploma or equivalent.
• Minimum 1 year of customer service experience in a business setting.
• Minimum 1 year of cash-handling experience.
• Teller experience preferred (6+ months).
• Strong customer service skills, including active listening and clear communication.
• Experience recommending and referring financial products.
• Solid understanding of compliance and fraud detection.
• Ability to accurately balance a cash drawer.
• Proficiency with computers, data entry, and multi-line phone systems.
• Basic math and accounting skills.
• Ability to work occasional weekends and extended hours.
• Ability to remain in a stationary, standing position for up to 75% of an eight (8) hour workday.
• Ability to review information and details at close range (within a few feet).

What We Offer

• Competitive Pay & Benefits: Medical, dental, vision, and employer-paid life and disability insurance.
• Financial Perks: 401(k) match, Employee Stock Ownership Program (ESOP), and banking benefits.
• Work-Life Balance: Paid time off, including 11 Federal Reserve bank holidays.
• Growth Opportunities: Tuition assistance and professional development programs.
• A Supportive Culture: Integrity, collaboration, innovation, and respect are at the heart of what we do.

Who We Are

First Financial Bank is a dynamic financial institution with over $5.5 billion in assets and a proud history dating back to 1834. With more than 75 banking centers across five states, we are committed to empowering our clients, fostering personal growth, and building community. Joining First Financial Bank means becoming part of a legacy where your work directly contributes to the stability and growth of the communities we serve. Here, you are more than an employee; you are an essential member of a team dedicated to living out the values of "One First" every day. Be part of a bank that values your contributions and invests in your future!

First Financial Bank is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, military and/or veteran status, cross-bases issues, or any other Federal or State legally protected classes.