Teller - Bilingual Customer Specialist (Spanish)

Oregon State Credit Union; Woodburn (OR); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Competitive wages

Paid holidays and paid time off

401k Plan with a generous match

100% employee-paid medical, vision, &'

Dental and life insurance

Language pay differential for Spanish

Job summary

Oregon State Credit Union is seeking a Teller to leverage customer service and cash handling experience to support members with deposits, withdrawals, transfers, and check cashing on-site. You will assess member needs and offer solutions, while maintaining confidentiality and accuracy in daily balancing tasks.

The role requires at least six months in customer service with cash handling, a high school diploma or GED, and strong communication skills.

Qualifications

• At least six months of relevant customer service or retail experience required with prior cash handling experience and general computer/keyboarding skills highly preferred
• High School Diploma or GED equivalent required
• Excellent listening, communication, and interpersonal skills
• Bilingual in English and Spanish highly preferred. Candidates who demonstrate proficiency in Spanish are eligible for a language pay differential
• Strong problem-solving skills with the ability to independently resolve challenges using available resources and maintain composure and professionalism in demanding situations
• Demonstrated commitment to confidentiality and compliance with credit union policies, procedures, and applicable laws and regulations, including BSA/AML/OFAC requirements

Responsibilities

• As a Teller, you will assist members with essential financial transactions including deposits, withdrawals, transfers, loan payments, and check cashing
• You will also consult with members to understand their needs and provide solutions that support their best financial interest, help resolve basic account inquiries, and support daily branch balancing activities
• The front line of the branch role involves creating positive member experiences and building genuine connections every day

Skills

Customer service

Cash handling

Bilingual English/Spanish

Attention to detail

Communication skills

Education

High School Diploma or GED

Tools

General computer skills

Keyboarding

Job description

Oregon State Credit Union is seeking a Teller to leverage customer service and cash handling experience to support members with deposits, withdrawals, transfers, and check cashing on-site. You will assess member needs and offer solutions, while maintaining confidentiality and accuracy in daily balancing tasks.

The role requires at least six months in customer service with cash handling, a high school diploma or GED, and strong communication skills.