Teller/Banker (Pueblo)

Security Service Federal Credit Union; Colorado Springs (CO); On-site; USD 25,000 - 33,000; Full time

Job summary

Security Service Federal Credit Union seeks a Teller/Banker to deliver exceptional member service and promote banking products. You will support goals through cross-selling and digital services education, while developing as a universal teller and banker across locations.

You will join a team that values growth, relationship-building, and member success, with a defined career path from Teller/Banker to leadership roles.

Qualifications

• Customer-centric attitude focused on delivering great member experiences.
• Excellent interpersonal and communication skills.
• Proficiency with basic computer software (Excel, Word, Outlook).
• Flexible schedule and ability to travel to other branches when required.

Responsibilities

• Deliver first impression as a Teller/Banker and promote Security Service products and services.
• Build and nurture long-lasting relationships with members to help achieve financial goals.
• Meet sales goals and identify cross-sell opportunities.
• Provide universal service and be cross-trained in teller and banker functions.

Skills

Customer-centric attitude

Interpersonal communication

Goal-driven mindset

Attention to detail

Organizational skills

Education

High school diploma or equivalent

Tools

Excel

Word

Outlook

Job description

What You Will Do

As a Teller/Banker, you will often deliver the very first impression of the credit union to our members. You will become an expert and champion of Security Service products and services to help our members reach their financial goals. You will build and nurture long‑lasting relationships by promoting our checking and savings accounts, loans, credit cards, and insurance services, to name a few. You will only offer products and services that meet our member’s needs and contribute to their financial success.

You will be a team player and support the credit union in becoming America’s Best by meeting sales goals, proactively identifying cross‑sell opportunities, and educating members on digital services available to them. You will provide “universal” service and will be cross‑trained in both teller and banker functions to better serve our members—this means additional learning and growth opportunities for you. You will complete any other job‑related duties needed to help drive our vision, fulfill our purpose, and abide by our organization’s values.

Pay: Starting at $21.00/hr based on relevant experience. This posting is for any future openings at any of our Pueblo locations.

What We Require

At Security Service, we champion career growth and development. As such, our member service roles have a defined career path to support this. Most of our branch managers and assistant branch managers started in a Teller/Banker role.

• Member Consultant I: High school diploma or equivalent. Minimum of two (2) years of retail banking, cash handling, customer service and sales, or comparable experience.
• A customer‑centric attitude focused on delivering great experiences to our members while maintaining strict confidentiality. Excellent interpersonal and communication skills with a goal‑driven mindset.
• Proficiency in computer software including Excel, Word, and Outlook.
• Strong attention to detail, strong organizational skills, and the ability to focus in a fast‑paced environment.
• Able to maintain a flexible work schedule during normal business hours—never work another Sunday. May be required to travel to and from other branch locations for work and/or training.
• At management discretion, employee may be required to complete, within 180 days of request, federal registration as a Mortgage Loan Originator (MLO) as required by the Secure and Fair Enforcement of Mortgage Licensing Act of 2008 (S.A.F.E. Act). If registered, must maintain active registration, comply with all requirements of the S.A.F.E. Act, and successfully pass background checks against the required lists.