Teller (Afternoons)

HomeBank Texas; Seagoville (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

HomeBank Texas is seeking a teller to deliver high-quality customer service and accurately handle daily teller transactions at the Seagoville branch. You will help customers with banking questions, build relationships, identify financial needs, and ensure adherence to bank policies and regulations.

The role involves processing deposits, withdrawals, wires, and payments, maintaining cash controls, cross-selling products, and assisting with digital banking and account inquiries.

Qualifications

• High school diploma or equivalent.

Responsibilities

• Process routine financial transactions, including deposits, withdrawals, transfers, wires, payments, and check cashing.
• Balance cash drawer and maintain proper cash controls in accordance with bank procedures.
• Service consumer and business accounts, including checking, savings, CDs, and IRAs.
• Explain account products, services, fees, and disclosures clearly to customers.
• Verify customer identity and documentation in compliance with CIP and regulatory requirements.
• Identify customer needs and cross-sell appropriate bank products and services.
• Assist customers with digital banking, debit cards, and general account inquiries.
• Maintain accurate records and documentation for all transactions and account openings.
• Follow security procedures and report suspicious activity per BSA/AML guidelines.
• Provide professional, courteous service and resolve customer issues promptly.

Job description

Working Hours: 12:45pm - 6:00pm Monday - Friday and rotating Saturdays 8:45am to 12:00pm

Summary

Responsible for delivering high-quality customer service by accurately handling daily teller transactions and assisting customers with their banking questions. This role supports branch growth by building relationships, identifying customer needs, and ensuring compliance with all bank policies and applicable regulations.

Job Functions

• Process routine financial transactions, including deposits, withdrawals, transfers, wires, payments, and check cashing
• Balance cash drawer and maintain proper cash controls in accordance with bank procedures
• Service consumer and business accounts, including checking, savings, CDs, and IRAs
• Explain account products, services, fees, and disclosures clearly to customers
• Verify customer identity and documentation in compliance with CIP and regulatory requirements
• Identify customer needs and cross-sell appropriate bank products and services
• Assist customers with digital banking, debit cards, and general account inquiries
• Maintain accurate records and documentation for all transactions and account openings
• Follow security procedures and report suspicious activity per BSA/AML guidelines
• Provide professional, courteous service and resolve customer issues promptly

Minimum Qualifications

• High school diploma or equivalent required
• 1–2 years of customer service, cash handling, or banking experience preferred
• Ability to pass background check in accordance with banking regulations

Skills Required

• Strong customer service and relationship-building skills
• High attention to detail and accuracy
• Effective verbal and written communication skills
• Ability to handle cash transactions efficiently and accurately
• Problem-solving and conflict resolution abilities
• Ability to multi-task in a fast-paced environment
• Basic computer and banking system proficiency
• Sales orientation with ability to identify customer needs

Minimum Physical Abilities

• Ability to stand or sit for extended periods
• Ability to use hands to handle cash, paperwork, and operate computers
• Ability to occasionally lift up to 25 pounds
• Visual ability to read screens, documents, and verify transaction details
• Ability to communicate clearly in person and by phone

Member FDIC

EEO M/F/D/V