Teller (32265)

University Of Kentucky Federal Cred; Nicholasville (KY); On-site; USD 20,000 - 29,000; Full time

Job summary

UK Credit Union in Nicholasville, KY is seeking a Teller to provide member-focused financial services and process transactions as part of the Retail Branches. The role emphasizes accuracy, professional service, and adherence to policies in a day shift.

As the first point of contact, you will handle deposits, withdrawals, loans payments, and various cash items while identifying member needs and promoting credit union products. On-site position with competitive benefits.

Qualifications

• Six months of similar or related experience preferred.
• High school diploma or equivalent required.
• Experience in customer service and cash handling preferred.

Responsibilities

• Provide account services to members in a friendly, professional, accurate, and timely manner.
• Receive, process, and record financial transactions, including deposits, withdrawals, check cashing, and loan payments.
• Handle night deposits, cashier’s checks, money orders, and savings bonds.
• Identify member needs and cross-sell credit union services, including loans and savings plans.
• Refer members to Financial Services Officers or other specialists for additional product recommendations.
• Ensure compliance with internal UK Credit Union policies and regulations.

Skills

Customer service

Communication

Cash handling

Time management

Education

High School Diploma

Tools

Microsoft Office

Financial software

Job description

Job Details

Job Location: Nicholasville Branch - Nicholasville, KY 40356

Position Type: Full Time

Education Level: High School

Salary Range: $18.11 - $18.66 Hourly

Job Shift: Day

Job Category: Banking

Title:Teller

Department:Retail Branches

Reports To:Teller Supervisor, Branch Sales Manager III

Job Grade:5

FLSA:Non-Exempt

Last Modified:3-24-2025

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Why This Role Matters

As a Teller, you will be the first point of contact for our members, providing essential financial services and support. You will process transactions, assist with account inquiries, and educate members about credit union products that align with their financial needs. Your ability to provide exceptional service will directly contribute to member satisfaction and the success of our organization.

What You’ll Do

Transaction Processing & Member Services:

• Provide account services to members in a friendly, professional, accurate, and timely manner.
• Receive, process, and record financial transactions, including deposits, withdrawals, check cashing, and loan payments.
• Handle night deposits, cashier’s checks, money orders, and savings bonds.

Cash Management & Reconciliation:

• Reconcile cash drawers by properly using cash handling equipment, following balancing procedures.
• Securely maintain cash and currency supplies, counting and packaging currency and coins.
• Process excess cash and mutilated currency following standard procedures.

Sales & Relationship Building:

• Identify member needs and cross-sell credit union services, including loans, savings plans, and other financial products.
• Refer members to Financial Services Officers or other specialists for additional product and service recommendations.

Compliance & Operational Support:

• Ensure compliance with internal UK Credit Union policies, procedures, and board-established guidelines.
• Adhere to federal, state, and local banking regulations.
• Maintain confidentiality of member and employee information.
• Assist in resolving member concerns, escalating issues when necessary.

QualificationsWho You Are

Experience & Education

• Six months of similar or related experience preferred.
• High school diploma or equivalent required.
• Experience in customer service and cash handling preferred.

Skills & Strengths

• Strong customer service and communication skills.
• Ability to accurately process financial transactions.
• Proficiency in financial software and Microsoft Office applications.
• Ability to multitask and manage time effectively.

Key Traits

• Professionalism in all interactions.
• Integrity in decision-making and compliance practices.
• Commitment to teamwork and collaboration.
• Accountability for meeting performance goals and deadlines.
• Adaptability to changing policies and regulatory requirements.

What’s In It for You?

• Competitive salary and industry-leading benefits.
• Opportunities for professional growth and leadership development.
• A chance to make a lasting impact on our members and the organization’s future.

Equal Opportunity Employer

UK Credit Union is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable law.

At-Will Employment

Employment with UK Credit Union is deemed "at-will," which means that either you or the company may terminate the employment relationship at any time, with or without cause or notice, unless otherwise provided by law.

Physical and Cognitive Demands

This role requires a blend of physical activity and mental focus to effectively perform its essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role. Key physical activities include sitting, standing, walking, and occasional lifting (up to 25 pounds). You’ll also use your hands for various tasks, reach with your arms, and engage in conversations. Vision requirements include the ability to focus, perceive depth, and distinguish colors. Cognitive abilities essential for this role include judgment, auditory perception, memory, reasoning, and occasional persuasion.

Work Environment

You’ll primarily work indoors in a comfortable, climate-controlled office setting. The noise level is typically moderate, ensuring a focused yet dynamic work environment. Reasonable accommodations will be provided as needed to support an inclusive workplace.

This job description provides a general overview of the responsibilities and expectations for this role. It is not a comprehensive list of tasks, and employees may be asked to take on additional duties to support team success.

This position requires on-site work.