Teller - 30hr/Week

Think Bank; Rochester (MN); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Health insurance with HSA contribution

Dental insurance

Vision insurance

Up to 23 days of PTO annually

Seven paid holidays

Four weeks of paid family leave

Up to 7.5% 401(k) employer match

Tuition reimbursement

Clothing allowance

Job summary

Think Bank in Rochester, MN is seeking a friendly Teller to help customers meet their financial needs by answering questions, processing transactions, and directing them to the right team member. You will interact with customers and expand banking relationships while collaborating closely with the branch and support staff for a seamless experience.

As a Teller, you will greet customers, understand their needs, and recommend suitable products and services.

Qualifications

• High school diploma or GED required.
• Bachelor's degree preferred.
• 6 months of customer service experience.

Responsibilities

• Greet customers and make them feel welcome.
• Understand customer needs and recommend appropriate products and services.
• Follow up to ensure needs are met and provide outstanding in-branch experience.
• Communicate with branch staff to maintain a collaborative environment.
• Process transactions to help customers manage their finances.

Skills

Customer service

Communication

Cash handling

Teamwork

Education

High school diploma or GED

Bachelor's degree preferred

Tools

POS System

Cash Register

Job description

Think Bank has an exciting opportunity for someone passionate about helping customers meet their financial needs. In the Teller role, you will be empowered to help our customers make informed decisions about their financial needs by answering questions, assisting with transactions, or directing them to an appropriate team member or business line representative.

You will have the opportunity to interact with customers and expand their banking relationship with us. Collaborating closely with the branch team and support staff, you will ensure a seamless customer experience and provide customers with the best options that serve their particular needs.

As a Teller your daily job duties will consist of:

• Greeting customers making them feel welcome upon entering the branch
• Consistently engaging in conversation with existing customers to understand their needs and recommend appropriate products and services
• Follow up with customers as appropriate to be sure their needs are met, and their experience is in our branch is outstanding
• Continually communicate with branch staff to create a collaborative environment and ensure an outstanding, seamless experience for the customers
• Processing transactions for customers to help them manage their finances

Education and Experience Requirements:

• High school diploma or GED equivalent required
• Bachelor's degree preferred
• 6 months of experience in customer service or retail environment

Schedule:

This is a full-time position. The hours for this role will range from 7:15 AM - 6:15 PM Monday through Friday, and Saturdays from 8:45 AM - 12:45 PM.

Compensation:

$24.47/hour; non-exempt

Benefits:

The position is eligible for a full benefits package including:

• Health insurance with HSA contribution
• Dental insurance
• Vision insurance
• Up to 23 days of PTO annually
• Seven paid holidays
• Four weeks of paid family leave
• Up to 7.5% 401(k) employer match
• Tuition reimbursement
• Clothing allowance

Think's culture empowers employees to provide the best financial care to customers every single day. Our professional compensation plan is passionate about quality of business outcomes and helping customers achieve peace of mind. We are not focused on quantity, as compensation is not directly related to the number of accounts opened or volume produced.

At Think Bank, we're focused on delivering on the promise of being a great place to work, and one of the ways we accomplish this is by creating an environment where all employees feel they have the opportunity to achieve their goals. We value our differences - in thought, style, culture, ethnicity, and experience - and understand that diversity and inclusion are good for business and make our company stronger.