Personal Banking - Full-Time Teller

Bankmw; Grandview (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Insurance

401(k)

Paid time off

Stock purchase program

Job summary

Bankmw is hiring a teller to start a banking career with training and coaching during onboarding. The role emphasizes delivering exceptional service to a diverse client base while achieving sales and service goals.

You will perform routine transactional tasks, support colleagues as needed, and strive to build rapport with clients and associates while adhering to policies and guidelines. Training and career progression opportunities are available.

Qualifications

• High school diploma or equivalent is required.
• Experience in banking, cash handling or financial services is preferred.
• Excellent customer service and ability to educate clients on banking products and digital technologies.

Responsibilities

• Work as an individual contributor at a steady, even pace with clear direction and established processes.
• Provide support and service in an environment free from competition.
• Deliver detailed and accurate work by adhering to guidelines.
• Be an active participant in maintaining guidelines, structure, and established policies.

Skills

Cash handling

Customer service

Multi-tasking

Analytical thinking

Computer skills

Numerical ability

Self-starter

Educate on banking products

Education

High school diploma

Job description

About the Role

This type of position is ideal for someone looking to build a career in finance. We will provide you training and coaching throughout your onboarding experience, as well as on the job. As you demonstrate success, there will be opportunities for advancement within our organization.

Responsibilities

• Work as an individual contributor at a steady, even pace without a great dependence on other team members to achieve your results.
• Operate in a role that has clear direction with established processes and expectations.
• Provide support and service to others in an environment free from competition.
• Deliver detailed and accurate work by adhering to specific guidelines.
• Be an active participant in maintaining guidelines, structure, and established policies as you work with and for others.

As a teller, you will have an opportunity to meet and provide exceptional service to a diverse audience. This will include responsibility for a variety of tasks including performing routine, transactional, operational and client support tasks. Additionally, you will work towards individual and banking center specific sales and service goals. Tellers are expected to assist other departments as needed, build a great rapport with clients and fellow associates, while treating others with respect and consideration regardless of their status or position.

Qualifications

• High school diploma or equivalent.

Desired Skills: Ideal candidates for this position should possess some or all of the following skills:

• Previous banking, cash handling or financial service experience
• 6+ months of demonstrated successful cash handling experience
• Passionate and motivated self-starter
• A passion for educating clients on banking products and digital technologies available at the bank
• Strong work ethic and ability to complete work accurately
• Ability to think logically in order to analyze situations and make sound decisions
• Ability to handle multiple tasks simultaneously
• Capacity to work with multiple computer and software systems
• Ability to calculate figures and amounts such as cash back and percentages

Physical & Work Conditions

• We are committed to our core value of meritocracy and supporting our associates in growing within their role.
• When completing certain tasks, an associate may need to be able to grasp, push, pull, lift, bend, raise and hold hands and arms overhead.
• An associate must be able to work overtime to the extent necessary (typically no more than 5%).
• Flexible scheduling as business needs allow.

Incentives and Benefits

This role is eligible to participate in a scorecard-based incentive plan, which can significantly increase your overall compensation. Incentives are earned monthly based on the associate’s performance against the defined metrics as outlined in the score card.

In addition to your financial compensation, we also offer a generous benefits package that includes insurance, 401(k), an associate stock purchase program, paid time off, and associate banking perks.

Equal Opportunity and Accommodation

The Bank is committed to providing qualified applicants and associates reasonable accommodation, when necessary, to enable the individuals to complete the application process and/or perform the essential functions of the job. An applicant and/or associate requiring reasonable accommodation to perform any essential job function, should contact Human Resources. The Bank's policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. The Bank is proud to be a drug‑free workplace.