Teller

Associated Banc‑Corp; West Saint Paul (MN); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k) and Pension plans

Paid time off to volunteer

Professional development opportunities

Employee stock purchase plan

Parental leave

Military benefits

Job summary

Join Associated Trust Company, NA in West Saint Paul as a Teller. You will be responsible for providing exceptional service, processing transactions, and promoting financial solutions for customers. The role requires a high school diploma and up to 2 years of customer service experience, preferably in retail banking.

Benefits include retirement savings plans, paid time off for volunteering, and a range of personal banking benefits. This position is an excellent opportunity for individuals looking to advance in the banking sector.

Qualifications

• Up to 2 years of demonstrated customer service experience.
• Preferred: Experience in retail banking, cash handling, or financial services.

Responsibilities

• Deliver friendly, professional customer service.
• Process customer transactions accurately and efficiently.
• Identify customer needs and refer them for additional solutions.
• Promote current offers and products to customers.
• Answer questions and resolve customer concerns.
• Support branch operations, including servicing vaults and ATMs.
• Educate customers on digital banking tools.
• Collaborate with team members for seamless service.

Skills

Customer service

Cash handling

Retail banking

Education

High school diploma or equivalent

Job description

Join Associated Bank as a Teller, where you’ll provide exceptional service and support to every customer interaction. In this front‑line role, you’ll process transactions accurately, identify opportunities to meet customer needs, and promote financial solutions that help our clients achieve their goals.

Key Accountabilities

• Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self‑service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Education & Experience

• High school diploma or equivalent combination of education and experience.
• Up to 2 years of demonstrated customer service experience.
• Preferred: Experience in retail banking, cash handling, or financial services.

Benefits

• Retirement savings including 401(k) and Pension plans.
• Paid time off to volunteer in the community.
• Diversity‑focused Colleague Resource Groups.
• Competitive salaries with professional development and advancement opportunities.
• Bonus benefits including well‑being programs, incentives, parental leave, employee stock purchase plan, and military benefits.
• Personal banking, loan, investment, and insurance benefits.

Equal Employment Opportunity

Associated Bank is an equal‑opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status.