Teller

associatedbank; Twin Lakes (WI); On-site; USD 1,790,880 - 2,479,680; Full time

Benefits offered by this job

401(k) and Pension plans

Paid time off

Colleague Resource Groups

Professional development opportunities

Employee stock purchase plan

Military benefits

Personal banking, loan, investment and

Job summary

Associated Bank is seeking a friendly Teller to deliver excellent customer service and accurately process transactions in a branch setting. You will identify customer needs, promote banking solutions, and support daily operations, including vaults and ATMs, while guiding customers on digital tools.

The role emphasizes teamwork, compliance, and professional growth within a retail banking environment. Prior cash handling or customer experience is preferred.

Qualifications

• High school diploma or equivalent required.
• Up to 2 years of customer service experience.
• Preferred: experience in retail banking, cash handling or financial services.

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank's brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Education

High school diploma or equivalent

Job description

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.

As a Teller, you'll provide exceptional service and support to every customer interaction. In this front-line role, you'll process transactions accurately, identify opportunities to meet customer needs, and promote financial solutions that help our clients achieve their goals.

Key Accountabilities

• Deliver friendly, professional customer service that reflects Associated Bank's brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Education & Experience

• Required: High school diploma or equivalent combination of education and experience.
• Up to 2 years of demonstrated customer service experience.

Preferred

• Experience in retail banking, cash handling, or financial services.

Benefits

• Retirement savings including both 401(k) and Pension plans.
• Paid time off to volunteer in your community.
• Opportunities to connect with others through our diversity-focused Colleague Resource Groups.
• Competitive salaries with professional development and advancement opportunities.
• Bonus benefits including well‑being programs and incentives, parental leave, an employee stock purchase plan, military benefits.
• Personal banking, loan, investment and insurance benefits.

Compensation

The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including, but not limited to, work location, skills, experience, education, and qualifications for the role.

Compliance Statement

Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR. Responsible to report ethical concerns as needed to Associated Bank's anonymous Ethics Hotline.

Associated Banc-Corp participates in the E-Verify Program. E-Verify Notice English or Spanish. Know Your Right to Work English or Spanish.

Associated Bank is Pay Transparency compliant.