Teller

Associated Banc‑Corp; Fitchburg (WI); On-site; USD 23,419 - 31,629; Full time

Benefits offered by this job

Retirement savings plans including 401(k)

Paid time off for volunteering

Diversity-focused programs

Professional development opportunities

Well-being programs and incentives

Job summary

Associated Trust Company, NA in Fitchburg is looking for a Teller to provide exceptional customer service and support. In this role, you will accurately process transactions and promote banking solutions to meet customer needs while contributing to a collaborative team environment.

The ideal candidate will have a high school diploma and experience in retail banking or cash handling. This position offers competitive hourly pay ranging from $17.00 to $22.96, along with various benefits including retirement plans and professional development opportunities.

Qualifications

• Experience in delivering friendly, professional customer service.
• Ability to accurately process customer transactions and resolve concerns.
• Experience in retail banking, cash handling, or financial services is preferred.

Responsibilities

• Provide exceptional service and support to each customer interaction.
• Process transactions accurately and efficiently.
• Identify customer needs and refer them to colleagues for solutions.
• Promote current offers, products, and services.
• Support daily branch operations and collaborate with team members.

Skills

Customer service

Cash handling

Retail banking

Education

High school diploma or equivalent

Job description

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you. Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process. Associated Bank conducts a thorough background check on all new hires.

Role Summary

Join Associated Bank as a Teller, where you’ll provide exceptional service and support to every customer interaction. In this front-line role, you’ll process transactions accurately, identify opportunities to meet customer needs, and promote financial solutions that help our clients achieve their goals. Grow your banking knowledge while contributing to a team that values collaboration, integrity, and community impact.

Key Accountabilities

• Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self‑service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Education & Experience

High school diploma or equivalent.

Preferred Experience

• Experience in retail banking, cash handling, or financial services.

Benefits

• Competitive salaries and hourly pay range $17.00 – $22.96 per hour.
• Retirement savings plans including 401(k) and Pension plans.
• Paid time off for volunteering in the community.
• Diversity-focused Colleague Resource Groups.
• Professional development and advancement opportunities.
• Well‑being programs, incentives, parental leave, employee stock purchase plan, military benefits.
• Personal banking, loan, investment, and insurance benefits.

EEO / Compliance Statement

Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to the Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence, reporting all customer complaints as prescribed, and reporting ethical concerns to the anonymous Ethics Hotline. Associated Bank provides additional assistance throughout the application, interview and hiring process. Please contact [e-mail] if you need an accommodation at any time during the process. Associated Banc-Corp participates in the E-Verify Program. We are Pay Transparency compliant. The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including, but not limited to, work location, skills, experience, education, and qualifications for the role.