Full-Time Teller

Firststatebnk; Laurel (MS); On-site; USD 28,000 - 38,000; Full time

Job summary

First State Bank in Laurel, MS is hiring for a Full-Time Teller. The role centers on serving customers, handling deposits and withdrawals, and promoting bank services. You will balance cash, process transactions, and maintain accuracy in a fast-paced branch environment.

The position requires reliable attendance, professional appearance, and the ability to read and follow bank procedures. Prior teller experience is preferred, Horizon knowledge is a plus.

Qualifications

• Excellent customer service with the ability to explain bank products clearly.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Basic math and numerical literacy for cash handling and balancing.

Responsibilities

• Balance cash and negotiable items daily.
• Process deposits, withdrawals, and loan payments within limits.
• Sell official checks, money orders, and travelers checks if offered.
• Promote bank services through referrals and cross-sell products.

Skills

Customer service

Communication

Problem solving

Mathematical aptitude

Teamwork/independence

Tools

Horizon

Job description

Full-Time Teller Opportunity 1808 Hwy 84 West Laurel, MS

Operating Hours Lobby 9 a.m. to 4 p.m. Monday through Thursday, to 5:30 p.m. Fridays
Drive Through 8:30 a.m. to 4 p.m. Monday through Thursday, 5:30 p.m. Fridays
Report time 7:30 a.m. Mondays and 8 a.m. Tuesday through Friday.

A Teller is the critical link between the Bank and our customers and carries many responsibilities. Responsible for providing a variety of service functions, a successful Teller recognizes the primary responsibility of providing excellent customer service by understanding the job requirements and having the knowledge to confidently inform customers about the Bank's products and services. A genuine interest in serving customers is the key to being a successful teller.

Qualifications - MUST MEET MINIMUM REQUIREMENTS FOR CONSIDERATION

• TELLER EXPERIENCE PREFERRED
• A working knowledge of debits and credits and general accounting skills is desired for those without teller experience;
• A working knowledge of Horizon would be a plus;
• Must be able to consistently work a required assigned schedule per the posted operating and report hours noted above and be punctual.
• Must present oneself professionally in dress and demeanor and be friendly;
• Necessary skills include organizational, problem solving, the ability to communicate effectively and to work independently according to Bank policy and procedure.
• Essential skills include an aptitude for basic math and proficiency.

A successful Teller must read at a level sufficient to understand memorandums, instructions and teller-related forms, be able to write in a clear, concise and legible manner; have math skills to add, subtract, multiply and divide, be able to work alone or in a team environment; be able to work under time constraints; use good judgment and relate tactfully, respectfully and professionally with co-workers and customers.

Primary ObjectiveTake care of customers' banking needs with concern and knowledge of Bank products and services and to accurately perform teller duties according to practice and procedure in a team-oriented environment (i.e. working in harmony with all bank employees). ALL job duties require strict adherence to all applicable federal and state rule and regulations as well as Bank policies and procedures.

Primary Responsibilities - To balance cash and negotiable items daily after the course of accepting deposits of cash and/or checks; process withdrawals and cash checks up to a designated limit; accept loan payments of any type; redeem cash items for deposit or cash; process cash advances on credit/debit cards; have a general knowledge of products and services to answer customer questions; sell official checks, bank money orders and travelers checks (if offered); to know and understand the requirements of and how to complete CurrencyTransaction Reports (CTRs); promote bank services and cross-sell bank products through referrals; operate network computers/software and other equipment necessary to complete a transaction; participate in on-going training; be aware of competitor bank services and advantages of First State Bank; awareness of and recognize when to report suspicious transactions/activity/situations to the appropriate personnel; and participate in the general upkeep and appearance of the branch. Tellers are expected and abide by the employee handbook and Bank security, policies and procedures.

Secondary Responsibilities - Other duties or responsibilities that may be assigned are combination and/or key control; opening and processing night depository and ATM; control of negotiable instruments and any other as assigned.

Expectations are to perform all job duties and other responsibilities as assigned and to follow all safety rules and regulations.

Regular attendance according to the work schedule and punctuality is necessary and essential as is receiving detailed information verbally, in person and by telephone. Extensive reading and computer use is expected the majority of the time.

EEO - Sex/Race/Vets/Disabled