Teller

Community Financial System, Inc.; Village of Canastota (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading financial services provider as a Teller, where you'll create positive customer experiences while handling transactions. This entry-level role offers competitive pay and benefits, including health insurance and retirement plans. Ideal candidates will have strong interpersonal skills and a commitment to customer service.

Benefits

11 paid holidays

Paid vacation

Medical, Vision & Dental insurance

401K with generous match

Pension

Tuition Reimbursement

Banking discounts

Qualifications

• Must be 18 years or older and have a High School Diploma or GED.
• Prior customer service skills preferred.

Responsibilities

• Provide quality customer service and handle financial transactions.
• Actively listen for sales opportunities and promote bank products.
• Maintain security of customer information and cash drawer.

Skills

Basic math

Documentation

Interpersonal skills

Communication skills

Attention to detail

Education

High School Diploma or GED

Job description

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Community Financial System, Inc. provided pay range

This range is provided by Community Financial System, Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$16.50/hr - $16.50/hr

Overview

At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.

Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day.

To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.

Responsibilities

A Teller is responsible to create and deliver a positive customer experience while conducting financial transactions. This position requires an individual with a positive attitude, who is a team player, and who is able to actively listen for customer financial needs in order to refer them to the appropriate bank product or bank representative. A Teller must be able to adapt well to the changing workplace environment such as customer service complaints; maintain the security of customer information; prioritize items of significance; and maintain responsibility for assigned cash drawer.

Essential Responsibilities

• Provide quality customer service and a positive banking experience by handling financial transactions (i.e. cashing checks, handling deposits/withdrawals, etc.) with a professional attitude
• Actively listen for potential sales opportunities to promote specific bank products and services, and refer customers accordingly
• Conduct customer transactions with accuracy and prepare daily cash balancing within established guidelines
• Ability to understand direction and adhere to established policies and procedures
• Other related duties as assigned or directed
• Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures and internal controls, and meet all training requirements in a timely manner
• May be called upon to travel to other branches in the area to provide support as needed and to ensure proper staffing levels
  
  

Qualifications

Education, Training and Requirements:

• High School Diploma or GED Required
• All applicants must be 18 years of age or older
• Travel is required to surrounding branches as needed
  
  

Skills

• Basic math and computer skills
• Documentation skills with attention to detail
• Professional and friendly interpersonal and communication skills
• Clear thinking and ability to stay focused
• Must be able to consistently demonstrate the Company's core values: a strong work ethic, integrity, respect for others, responsibility, transparency and humility
  
  

Experience

• Prior customer service skills preferred
  
  

Min

USD $16.50/Hr. Max:

USD $21.53/Hr. Other Job Information:

Hours: 37.5 hours/week, rotating Saturday hours

Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.

The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.

The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing and Finance

• Industries

  Accounting

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