Teller

F&M Bank - Archbold, OH; Stryker (OH); On-site; USD 28,000 - 36,000; Full time

Job summary

F&M Bank is seeking a qualified bank teller to join our team. You will handle transactions, build customer relationships, and promote bank products with accuracy and integrity.

The role emphasizes trust, precision, and adherence to security procedures while supporting a collaborative team environment and exceptional service for our customers.

Qualifications

• High school diploma or equivalent; or 1–3 months related experience or training.
• Basic math and computer skills.
• Cash-handling experience.
• Excellent communication, customer service, and time-management skills.
• Ability to pass a background check.
• Strong dedication to accuracy and efficiency.

Responsibilities

• Handle account transactions for customers, including deposits and withdrawals.
• Identify customer needs and direct to branch representatives if interested.
• Reconcile cash drawers at end of shift and manage currency.
• Track, record, report, and store transactional information and requests.
• Provide high level customer service with a friendly attitude.
• Comply with bank policies and regulatory requirements.

Skills

Customer service

Cash handling

Time management

Communication

Attention to detail

Teamwork

Education

High school diploma or equivalent

Tools

Cash register

Banking software

Job description

Description

POSITION SUMMARY:

At F&M, our bank tellers do more than handle money; they establish and nurture lasting relationships with our valued customers. We are industry leaders because people trust us to handle their financial transactions with the utmost care and attention to detail. To continue this tradition of superior service and accountability, we’re looking for a qualified bank teller to join our team. Our ideal candidate will have experience with banking processes, money management, and customer service. First and foremost, you must be trustworthy and precise. Your contribution will reinforce our reputation as a trusted bank in the community and the country.

Objectives Of This Role

• Serve customers by managing documents, information, and financial transactions successfully and in an organized, efficient, and secure manner
• Build awareness of new products and services, and identify customer needs to capitalize on the business referral opportunities
• Meet and exceed bank service standards, greeting and acknowledging each customer warmly, and making them feel welcome while complying with bank procedures and security protocols
• Work as a team with other tellers to complete daily tasks, demonstrating respect and professionalism, being prompt, and supporting management with special request as needed
• Help our customers and employees realize their best lives

Responsibilities

• Handle account transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier’s checks, and opening and closing accounts
• Identify customer needs, provide information on new products and services, and direct customers to branch representatives if interested
• Reconcile cash drawers at the end of your shift, count and package coins and currency, turn in any excess or damaged currency to head teller
• Track, record, report, and store transactional information and special requests
• Provide a high level of customer service, providing answers and assistance with a smile
• Comply and satisfactorily pass tests for bank policy and regulatory compliance that apply to position.

Requirements

QUALIFICATIONS:

• High school diploma or equivalent; or one to three months related experience and/or training; or equivalent combination of education and experience.
• Basic math and computer skills
• Cash-handling experience
• Excellent communication, customer service, and time-management skills
• Ability to pass a background check
• Strong dedication to accuracy and efficiency

Additional Requirements

Certificates and Licenses Valid Driver’s License Notary Public Commission

• This position is scheduled to work Monday – Saturday, generally with a day off and / or occasional extended hours as needed to accommodate the flow of business.

Non-Exempt/Hourly Competencies

Job Knowledge: Understands duties and responsibilities, possesses necessary job knowledge and technical skills, maintains job knowledge current.

Productivity: Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, and handles information flow.

Attendance: Employee is expected to adhere to the attendance and break policy and communicate with your supervisor about anticipated time off or modifications to break times.

Salary Description

Pay Grade: A