Teller

Citizens Bank Minnesota; Rusk (TX); Presencial; USD 19.000 - 30.000; Tempo integral

Benefícios oferecidos por esta vaga

Vacation/Sick

Health/Dental/Vision

Life Insurance

Disability

401k/Profit Sharing

Resumo da vaga

Citizens Bank Minnesota is seeking a diligent Teller in Rusk, Texas. You will welcome customers, perform banking transactions, and provide courteous service with accuracy and efficiency.

Responsibilities include cash handling, check verification, and resolving transaction issues. You will assist with balance inquiries, answer questions, and promote bank products through cross-selling while supporting team operations.

Qualificações

• High School Diploma or equivalent required.
• Knowledge of Windows-based software and PC data entry; 10-key by touch.
• Detail oriented and highly accurate; 10-key by touch.
• Previous cash handling and customer service experience preferred.

Responsabilidades

• Greet customers and complete banking transactions promptly, accurately and courteously.
• Cash checks and pay out money after verification of signatures and funds.
• Examine checks for endorsements and information such as dates and IDs.
• Resolve transactions not aligned with policy or teller authority.
• Assist customers via phone and in-branch with balance inquiries and transfers.
• Identify and pursue selling and cross-selling opportunities with customers.
• Balance cash and reconcile reports as needed.

Conhecimentos

Customer service

Cash handling

Communication

Attention to detail

Sales

Formação

High School Diploma or equivalent

Ferramentas

Windows-based software

PC basics

10-key by touch

Descrição da vaga

Benefits: Vacation/Sick, Health/Dental/Vision, Life Insurance, Disability, 401k/Profit Sharing

Employment Type: Full-time Benefits: Vacation/Sick, Health/Dental/Vision, Life Insurance, Disability, 401k/Profit Sharing

Teller

Reports to the Operations Supervisor. Responsible for the accurate and efficient performance of a wide variety of teller functions for Bank customers and potential customers.

Duties

• Greet all customers and assist them by completing the required banking transaction(s) in a prompt, accurate, and courteous manner.
• Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
• Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents
• Resolve customer transactions, which are not consistent with Bank policy or outside of teller authority through the appropriate procedures.
• Respond to customer account inquiries.
• Identify and pursue selling and cross-selling opportunities with Bank customers and prospective customers.
• Provide assistance to other personnel during peak hours.
• Assist customers both on the telephone and in the Bank with balance information, account inquiries and telephone transfers. Assist loan customers with loan and payoff information, amount of loan payment due and line of credit balances.
• Reconcile a variety of bank reports on a weekly and/or monthly basis as needed
• Explain, promote, or sell products or services such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.
• Perform clerical tasks such as typing, and filing.
• Perform the duties of a Paying and Receiving Teller which include:
• Preparing the teller station by completing balancing sheets, counting cash in the drawer and signing on to the computer.
• Accepting and processing account deposits and withdrawals.
• Issuing Cashier checks, Travelers checks and money orders.
• Processing commercial deposits and order for change.
• Cashing checks for banking customers and/or checks issued to our customers.
• Balancing cash assigned to the teller station daily and completing the closing transactions.
• It is expected that the incumbent shall perform other duties as assigned within their capabilities as determined by management.

Qualifications

High School Diploma or equivalent required. Knowledge of Windows based software, ability to use a personal computer and 10 key by touch and be detail oriented and highly accurate. Previous experience handling cash in a customer service environment preferred. Knowledge of principles and processes for providing customer and personal services, meeting quality standards for services, and evaluation of customer satisfaction; Knowledge of principles and methods for showing, promoting, and selling products or services preferred.