Teller

Nusenda Credit Union; Rio Rancho (NM); On-site; USD 17,000 - 22,000; Part time

Job summary

Nusenda Credit Union is seeking a Part-Time Teller at the Enchanted Hills Branch. The role offers flexible 20-24 hours per week with open availability Monday through Saturday, serving as the member's first point of contact for routine financial transactions and needs-based product education.

You will handle cash, transfers, and payments with accuracy, assist in operations, and support teller training while delivering exceptional service to members and upholding Nusenda’s standards.

Qualifications

• Experience in customer service or retail banking preferred.
• Ability to handle cash accurately and securely.
• Strong communication and problem-solving skills.
• Flexibility to work Monday–Saturday, 20–24 hours per week.

Responsibilities

• Process member financial transactions with a high degree of accuracy.
• Handle cash, negotiable instruments, transfers and loan/credit card payments.
• Educate members on products using a needs-based approach and refer to specialists as needed.
• Assist in opening/closing procedures and keep office operations efficient.
• Operate as a vault teller and manage vault cash duties including cash ordering.
• Support management with training and development of tellers.

Skills

Customer service

Cash handling accuracy

Numbers balancing

Multi-tasking

Adaptability

Communication

Education

High school diploma

Job description

Nusenda Credit Union is dedicated to excellent member service and being a great place to work. We strive to make a positive difference in the lives of our members and the communities we serve to help them achieve their financial goals. Diversity, equity, and inclusion are part of our culture and values.

As an employer of choice, we invest in people and their careers. Our competitive employee benefits include several health and wellness options, competitive 401(k) matching contributions, professional development, and tuition assistance and more!

Thank you for your interest in joining the Nusenda team!

We are currently seeking a Part-Time Teller to join our Enchanted Hills Branch who can work Flex 20-24 hours per week with open availability and flexibility, Monday-Saturday.

If you are looking for an opportunity to join our team, our Teller role might be right for you. As a Teller at Nusenda, you are the member’s first point of contact. You will be a trusted financial resource to existing and potential members by assisting with routine financial transactions at an exceptional service level. You will use a consultative approach to evaluate, educate, and fulfill member financial needs, referring members to specialized departments when necessary.

What you'll do:

• Processes member financial transactions in accordance with established policies, procedures, laws, and regulations, with a high degree of accuracy.
• Financial transactions include, but are not limited to, cash, negotiable instruments, account transfers, and loan/credit card payments.
• Assists members by assessing needs and educating on available products utilizing a needs-based sales approach and refers members to specialized departments as needed.
• Assist in a variety of tasks to ensure efficient office operations including opening and closing procedures.
• Operate as a vault teller and is responsible for vault cash duties including cash ordering.
• Assist management with training and development of new and existing tellers.

What you'll need:

• One to three years of similar or related experience.
• Previous banking experience preferred.
• Equivalent to a high school education.

Key skills and experience:

• Advance knowledge of service delivery operations.
• Accuracy in numbers, procedural detail, processing and balancing negotiable instruments.
• Must be able to handle multiple responsibilities, meet deadlines, deal with sensitive information and handle problem resolution.
• Ability to adapt quickly to change and proactively communicate.

Nusenda Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Equal Opportunity Employer
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